Summary
Overview
Work History
Education
Skills
Custom
Timeline
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William Pun

Southampton

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

3
3
years of professional experience

Work History

Store assistant

Universal groceries
Southampton, UK
01.2024 - 05.2025
  • Guided customers to locate products or alternative items.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Practised safe and secure stock handling methods, reducing product damage and loss.
  • Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
  • Promptly identified and retrieved items in stock room to maximise sales opportunities.

Store assistant

Asda
Totton
11.2024 - 03.2025
  • Assisted customers, resulting in a positive shopping experience.
  • Packed purchased goods carefully, preventing potential damage.
  • Guided customers to locate products or alternative items.

Baggage handler

RPC international
Southampton
09.2024 - 10.2024
  • Enhanced safety with strict adherence to airport protocols.
  • Handled oversized and fragile items carefully; reduced instances of damage.
  • Coordinated well with team members, resulting in smoother operations on the ground.

Barista

Extotica Gelatea
Hong kong
09.2022 - 04.2023
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Followed health and safety standards to protect customers from illness and cross-contamination.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • Maintained and operated espresso machines, blenders and commercial coffee brewers.

Cashier

Soft thunder bakery
Hong Kong
06.2022 - 08.2022
  • Helped meet business needs by working extra shifts.
  • Used POS register system to total values and complete cheque, card, or mobile payments.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Reduced customer wait times through optimised checkout processes.

Education

GCSEs - English, Maths, Mandarin.lvl3 Btec Applied science and Lvl 3 Maths in context

Skills

  • Product placement
  • Store Management
  • Cleaning
  • Customer checkout
  • POS systems proficiency
  • Cash handling
  • Efficient work ethic

Custom

Available on request

Timeline

Store assistant

Asda
11.2024 - 03.2025

Baggage handler

RPC international
09.2024 - 10.2024

Store assistant

Universal groceries
01.2024 - 05.2025

Barista

Extotica Gelatea
09.2022 - 04.2023

Cashier

Soft thunder bakery
06.2022 - 08.2022

GCSEs - English, Maths, Mandarin.lvl3 Btec Applied science and Lvl 3 Maths in context

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William Pun