Madhav Kenalkumar Oza
Birmingham,United Kingdom
Summary
Enthusiastic store assistance with exceptional customer engagement skills. Boosts sales by sharing product knowledge and delivering polished visual merchandising. Offers flexible schedule and consistent target achievement. Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Store Assistant
Maa enterprises
vapi, india
2022.01 - 2023.04
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Expertly handled returns and exchanges, recommending alternative items to reduce store losses.
- Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction.
- Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction.
- Assisted customers with product selection, recommending associated items to increase transaction value.
Education
Master of Science - Doctor of Pharmacy
Parul University
India 2017.08 - 2023.05
Master of Science - Toxicology
University of Birmingham
Birmingham 2023.09 -
Skills
- Complaint management
- Product placement
- Store management
- Returns management
- Order picking
- Customer service
- Relationship building
- Stock handling techniques
- Grocery merchandising
Languages
English
Advanced
Timeline
Master of Science - Toxicology
University of Birmingham
2023.09 -
Store Assistant
Maa enterprises
2022.01 - 2023.04
Master of Science - Doctor of Pharmacy
Parul University
2017.08 - 2023.05