William Lake
Norwich,Norfolk
Summary
Offering strong foundation in customer service and communication, with positive attitude and willingness to learn. Knowledgeable about handling transactions, maintaining store presentation, and assisting customers with queries. Ready to use and develop teamwork, problem-solving, and time management skills.
Overview
5
5
years of professional experience
Work history
Pizza chef
The Green Grocers
Norwich, Norfolk
07.2021 - Current
- Adapted quickly to creating specials, resulting in a wider variety of offerings for customers.
- Collaborated closely with kitchen staff for smooth operation during service.
- Ensured timely service with proficient dough handling and topping application skills.
Retail worker
The Green Grocers
Norwich, Norfolk
07.2021 - Current
- Educated customers on product features and benefits resulting in increased sales.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Key holder , responsibility to ensure the business is kept safe and locked up.
- Cashing up , handling money , and sorting end of day reports/receipts.
- Ordering stock from local suppliers over the phone , managing stock levels.
Education
Level 3 Extended Diploma - Media
City College Norwich
Norwich, England 09/2023 - 06/2025
GCSEs - Maths , English , Science
City of Norwich School
Norwich, NorfolkSkills
- Retail analytics understanding
- Stock control insight
- Cash handling experience
- Order processing
- Retail sales techniques
Date Of Birth
25/06/2006