Experienced retail professional focused on delivering exceptional customer service and driving sales. Enhance customer satisfaction and loyalty by providing attentive service and demonstrating in-depth product knowledge—Excel in maintaining organised and visually appealing store displays, ensuring an inviting shopping environment.
Overview
1
1
year of professional experience
Work history
RETAIL STAFF
One Stop, Liverpool football Club
Liverpool, Merseyside
05.2025 - Current
Operated retail tills during match days, handling high volumes of transactions
Assisted customers with purchases and product queries in official club stores
Managed restocking and merchandising of club merchandise
Maintained accurate cash handling and followed store procedures
Promoted seasonal items or discounts effectively stimulating increased revenue.
Demonstrated strong knowledge of products by answering customer queries effectively.
Handled customer complaints in a professional manner, resolving issues promptly.
Till operation, cash handling, and refunds
Managed inventory levels effectively to minimise out-of-stock situations.
Advanced POS and retail tech proficiency
Received deliveries and stocked goods on shelves efficiently for easy accessibility.
Assisted in annual stocktaking activities, contributing to accurate inventory records.
RETAIL ASSISTANT
12.2024 - 04.2025
Unloaded stock deliveries, replenished shelves, and ensured accurate product labelling
Operated tills efficiently, processing payments, refunds, and balancing the till at close
Performed regular stock counts and supported store opening and closing procedures
Delivered excellent customer service in a busy retail environment
Rotated stock periodically, reducing instances of expired or outdated inventory.
Provided coverage during peak times to manage customer flow effectively.
Boosted sales through suggestive selling techniques.
Education
MASTERS - MANAGEMENT
University of Liverpool
Liverpool
09.2024 -
RTMNU
2022
Skills
Retail analytics understanding
Cash handling experience
Retail software usage
Loss prevention techniques
Stock control insight
POS system operating
Front-of-house customer care
Inventory counts
Additional Information
BACHELOR OF TECHNOLOGYPROFILElinkedin.com/in/romirrmeshram/