William Bird

• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Conducted regular patrols of key areas to spot and control security concerns.

Checking work sheets and delivering parcels and packaging to customers homes.The company went into liquidation forcing my redundancy.

• Interpreted maps and followed written and verbal directions.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Verified load against delivery ticket before beginning every shift.
• Reported customer questions, issues and complaints to management. The company went into addmistration forcing my redundancy.

• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Checked and verified photo identification prior to granting facility access.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Completed full building and grounds patrols to spot and investigate concerns.