Summary
Overview
Work history
Education
Skills
References
Timeline
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Joseph Jockins

Liverpool,Merseyside

Summary

Dedicated retail professional with some experience in customer service and cash handling. Demonstrates proficiency in maintaining store cleanliness and merchandising awareness, ensuring an optimal shopping environment. Good in efficient multitasking and responsive engagement, contributing to enhanced customer satisfaction. Committed to leveraging flexible schedule availability to meet business needs and drive sales growth.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Retail assistant

WHSmith
Liverpool, Merseyside
12.2024 - Current
  • Rotated stock periodically, reducing instances of expired or outdated inventory.
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Provided coverage during peak times to manage customer flow effectively.
  • Handled cash register operations efficiently, minimising queue lengths at checkouts.
  • Boosted sales through suggestive selling techniques.
  • Delivered excellent customer service by answering queries and providing product information.
  • Stayed updated on current promotions and new products to provide accurate information to customers.
  • Help boost daily sales by 10%

Crew member

McDonalds
Liverpool, Merseyside
09.2023 - 01.2024
  • Executed daily operation procedures ensuring adherence to company's policies.
  • Facilitated smooth flow of customers by effectively managing queues during rush hours.
  • Adhered to strict hygiene practices while handling food ensuring safety at all times.
  • Completed 5-10 orders usually every 5 minutes

Education

NVQ Level 1 - Motor Vehicle

City of Liverpool College
Liverpool
09.2024 - 07.2025

NVQ Level 2 - Motor Vehicle

Riverside College
Widnes
09.2023 - 06.2024

GCSEs - Maths-English-Science

Halewood Academy
Liverpool
09.2018 - 05.2023

Skills

  • Store cleanliness maintenance
  • Merchandising awareness
  • Money handling proficiency
  • Flexible schedule availability
  • Responsive engagement
  • Retail experience
  • Efficient multitasking
  • Cash handling
  • Customer Service

References

References available upon request.

Timeline

Retail assistant

WHSmith
12.2024 - Current

NVQ Level 1 - Motor Vehicle

City of Liverpool College
09.2024 - 07.2025

Crew member

McDonalds
09.2023 - 01.2024

NVQ Level 2 - Motor Vehicle

Riverside College
09.2023 - 06.2024

GCSEs - Maths-English-Science

Halewood Academy
09.2018 - 05.2023

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Joseph Jockins