Will Baker
Manchester
Summary
A highly skilled professional with strong data analysis capabilities and a proven track record of achieving goals efficiently. Possesses an extensive background in analytical thinking, honed through the study of philosophy at university. Demonstrates exceptional verbal communication skills and a keen eye for continuous improvement and development. Strongly goal-oriented, consistently delivering results well within set time frames.
Overview
9
9
years of professional experience
1
1
Certification
Work History
National Trading Team Underwriter
Arch Insurance, UK Regional
Manchester
05.2024 - Current
- Efficiently supported the technical management of the existing Motor Trade portfolio.
- Gained a solid understanding of Arch appetite.
- Successfully communicated with intermediaries & branch underwriters to gather all necessary information to make the best underwriting decision, leveraging the use of data analytics wherever possible.
- Referred cases to senior underwriters where required to ensure correct personal underwriting authorities are upheld & not exceeded.
- Directly supported the personal development of colleagues by delivering training & technical guidance where required.
- Successfully created & maintained strong personal relationships with key brokers.
- Clearly & concisely communicated with necessary referral points in order to enact improvements & changes to existing processes.
- Carried out peer reviews of other NTT underwriters work, ensuring service standards and procedures remained the same across the board, making improvements & changes where required.
National Trading Team Assistant
Arch Insurance, UK Regional
03.2023 - 04.2024
- Experienced all administrative functions of the business, ranging from logging quotes, lapsing, debiting, preparing renewal preparation packages for upcoming renewals, to working on the MID Helpdesk.
- Effectively onboarded the Arch MID Helpdesk to the regional business, receiving highly positive feedback from policyholders & intermediaries alike, ensuring increased stakeholder satisfaction.
- Helped to re-design the quote logging inbox & process for the entire regional business.
- Received a great introduction to the functions of all parts of the market.
- Demonstrated a continued commitment to professional development through attending every learning opportunity offered, along with Cert & Dip CII studies.
Store Assistant
Waitrose & Partners
10.2016 - 01.2023
Intern
Beazley Plc
06.2016 - 06.2016
Education
Bachelor of Arts - Philosophy
University of Manchester
A-Levels - Politics, Philosophy & History - ABB
Thurston Community College
GCSEs - All A-B
Thurston Community College
Skills
- Strong data analysis skills
- Very proficient verbal communicator
- Extensive background in analytical thinking, studying analytical and logical philosophy at University
- Keen eye for continuous improvement & development
- Strongly goal-oriented with a track record for achieving goals well within previously set time frames
Certification
Cert CII - obtained May 2024.
Currently working towards Dip CII.
Affiliations
- Football (life long West Ham supporter).
- Music production
- Listening to music
Timeline
National Trading Team Underwriter
Arch Insurance, UK Regional
05.2024 - Current
National Trading Team Assistant
Arch Insurance, UK Regional
03.2023 - 04.2024
Store Assistant
Waitrose & Partners
10.2016 - 01.2023
Intern
Beazley Plc
06.2016 - 06.2016
Bachelor of Arts - Philosophy
University of Manchester
A-Levels - Politics, Philosophy & History - ABB
Thurston Community College
GCSEs - All A-B
Thurston Community College
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