Will Baker
Manchester
Summary
Developing underwriter with experience in the administrative and mid-term underwriting functions of the business, searching for a role more directly involved in the underwriting process in order to enable further technical development and professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
National Trading Team Underwriter
Arch Insurance, UK Regional
2024.05 - Current
- Efficiently supported the technical management of the existing Motor Trade & Motor Fleet portfolios through processing mid-term adjustments, ensuring tasks were processed within both internal & regulatory service level agreements to ensure stakeholder satisfaction.
- Gained a solid understanding of Arch Motor appetites to build on in future.
- Successfully communicated with intermediaries & branch underwriters to gather all necessary information to make the best underwriting decision, leveraging the use of data analytics wherever possible.
- Referred cases to senior underwriters where required to ensure correct personal underwriting authorities are upheld & not exceeded.
- Directly supported the personal development of colleagues by delivering training & technical guidance where required, enabling improvements in NTT's task offering to the business.
- Successfully created & currently maintaining strong personal relationships with key brokers.
- Clearly & concisely communicated with necessary referral points in order to enact improvements & changes to existing processes.
- Maintained a good knowledge of technical issues for new software & process implementation, feeding this knowledge back to the wider Arch team in order to enact fixes & improvements.
- Carried out peer reviews of other NTT underwriters work, ensuring service standards and procedures remained the same across the board, making improvements & changes where required.
National Trading Team Assistant
Arch Insurance, UK Regional
2023.03 - 2024.04
- Experienced in all administrative functions of the business, ranging from logging quotes, lapsing, debiting, preparing renewal preparation packages for upcoming renewals, to working on the MID Helpdesk.
- Effectively onboarded the Arch MID Helpdesk to the regional business, receiving highly positive feedback from policyholders & intermediaries alike, ensuring increased stakeholder satisfaction.
- Helped to re-design the quote logging inbox & process for the entire regional business, enabling more time for underwriters to spend underwriting, helping to enable the ability to have a one day service level agreement from received date to logged quote.
- Received a great introduction to the functions of all parts of the market.
- Demonstrated a continued commitment to professional development through attending every learning opportunity offered, along with Cert & Dip CII studies.
Store Assistant
Waitrose & Partners
2016.10 - 2023.01
Intern
Beazley Plc
2016.06 - 2016.06
Education
Bachelor of Arts - Philosophy
University of Manchester
Manchester05.2022
A-Levels: Politics, Philosophy & History - ABB
Thurston Community College
Thurston, Suffolk06.2018
GCSEs: All A-B
Thurston Community College - GCSEs
Thurston, Suffolk06.2016
Skills
- Strong data analysis skills.
- Very proficient verbal communicator.
- An extensive background in analytical thinking, studying analytical and logical philosophy at University.
- Have a keen eye for continuous Improvement & development.
- Strongly goal-oriented with a track record for achieving goals well within previously set time frames.
Certification
Cert CII - obtained May 2024.
Dip CII - currently working towards.
Personal Underwriting Authority Levels Held
Motor Trade - PUA E.
Motor Fleet - PUA E, currently working towards PUA D.
Timeline
National Trading Team Underwriter
Arch Insurance, UK Regional
2024.05 - Current
National Trading Team Assistant
Arch Insurance, UK Regional
2023.03 - 2024.04
Store Assistant
Waitrose & Partners
2016.10 - 2023.01
Intern
Beazley Plc
2016.06 - 2016.06
Bachelor of Arts - Philosophy
University of Manchester
A-Levels: Politics, Philosophy & History - ABB
Thurston Community College
GCSEs: All A-B
Thurston Community College - GCSEs
Cert CII - obtained May 2024.
Dip CII - currently working towards.
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