Wendy anderson
stanley,Durham
Summary
I am a professional with a good background in retail, outstanding customer service, and great time management skills. I held the Position of Head of Ladies Department and Lead on the Footwear department while in my role at The Factory Shop. I have also been a keyholder in my last 3 job roles. I am dedicated and hard working and strive to deliver excellence in everything I do.
Overview
20
20
years of professional experience
Work history
PHARMACY DISPENSER
ANNFIELD PLAIN PHARMACY
Annfield Plain, Durham
11.2015 - Current
- Dispensed medications accurately according to prescriptions whilst ensuring compliance with regulations
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Worked with healthcare professionals in Primary and Secondary care to optimise patient care and medication management.
- Assisted in training new staff members on procedures and pharmacy protocols.
- Handled sensitive data in line with GDPR guidelines at all times.
- Assisted in the training of junior staff members to enhance team performance.
- Offered best-possible medical advice to customers to improve health conditions.
Sales assistant
The factory shop
stanley, Durham
08.2005 - 03.2006
- Assisted customers in finding products.
- Managed stock, and organised merchandise efficiently.
- Supported sales team by processing transactions accurately and maintaining a clean sales environment.
- Head of Womens clothing
- Lead in the Footwear Department, providing training for new staff
- Handled high-pressure situations calmly and professionally
- Had a welcoming store environment by maintaining clean and well-organised displays.
- Addressed customer needs promptly, making their experience better, resulting in good feedback
Education
NVQ Level 2 - Pharmacy
National Pharmaceutical Assosiation
01.2006 - 02.2006
Skills
- Multitasking efficiency
- Retail merchandising
- Store opening and closing duties
- Computer literate
- Great time management
- Outgoing and enthusiastic
- Warehouse organisation
- Face-to-face selling
- Outstanding customer service
Affiliations
- I am dedicated to my family especially to my 3 Granddaughters, I spend most of my spare time with them. I do like long walks with my husband and am a supporter and follower of Newcastle United.
Timeline
PHARMACY DISPENSER
ANNFIELD PLAIN PHARMACY
11.2015 - Current
NVQ Level 2 - Pharmacy
National Pharmaceutical Assosiation
01.2006 - 02.2006
Sales assistant
The factory shop
08.2005 - 03.2006