Wasi Lala
Luton,Bedfordshire
Summary
Fast-learning, results-oriented employee, making use of my organisation skills to drive business goals. Works effectively and efficiently in high performing teams. When needed; my ability to speak more than one language has helped me to break down communication barriers, providing excellent customer service regardless of the customers background.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Operative
Superdrug
Dunstable, Bedfordshire
11.2025 - 02.2026
- Assisted in training new warehouse operatives.
- Identified equipment malfunctions for maintenance team.
- Managed shelf replenishment by staying organised and prioritising the busiest areas, to get the job done faster.
- Used handheld scanners and voice-pick technology to pull stock for store orders, consistently hitting my hourly targets.
- Checked every item for damage before packing, making sure customers and stores received exactly what they ordered, in perfect condition.
- Helped unload incoming shipments and loaded cages onto lorries, ensuring everything was stacked safely to prevent breakages.
- Kept my workspace tidy, following safety and cleanliness protocols to prevent accidents in the warehouse.
- Worked with the wider floor team to navigate heavy volume periods, and helped with stock takes when needed.
Service Colleague
Asda
Dunstable, Bedfordshire
10.2024 - 11.2024
- Provided excellent customer service, assisting with inquiries and resolving issues efficiently.
- Operated tills to accurately process cash and credit card transactions.
- Restocked shelves and maintained a clean, organised store environment.
- Supported team members during busy periods to ensure smooth operations.
- Assisted with inventory checks and stock replenishment
Shop Assistant
Foodwise Express LTD
City Of Westminster, Greater London
08.2022 - 12.2022
- Managed the entire shop alongside the owner, often running the store alone and handling everything from opening to closing.
- Ran the till, handled cash accurately, and helped customers, which built up my confidence in dealing with people.
- Kept the shop looking full and tidy by restocking shelves during quiet gaps to prepare for busy rushes.
- Tracked low inventory and made a restock list to ensure we did not run out of best-sellers.
- Kept a close eye on high-value items, such as the alcohol fridges, to prevent shoplifting while still being helpful to regular customers.
- Took care of closing the shop, including taking out the bins, sweeping, and mopping, to keep the shop clean for the next morning.
- I went to the Cash & Carry with a shopping list to pick up what we needed, and brought it all back to the shop.
Education
GCSEs -
Challney High School For Boys
Luton, LUT08.2020
A-Level or equivalent in BTEC in Applied Science -
West Herts College
06.2024
Skills
- Excellent Communication skills
- Problem Solving
- Hard Working
- Attention to detail
- Multi tasking
- Situational Awareness
- Punctuality
- Honesty
- Active listening
- Product knowledge
- Customer Service
- Team Player Mentality
- Site Security
- Ongoing and Enthusiastic
- Heavy lifting
- Cleaning
- Retail loss prevention
- Stock management
- Customer retention tactics
- MS Office
- Money/cash handling
- Results oriented
Certification
- Full Manual Driving Licence (Category B)
- SIA Door Supervisor Licence
- First Aid
Timeline
Warehouse Operative
Superdrug
11.2025 - 02.2026
Service Colleague
Asda
10.2024 - 11.2024
Shop Assistant
Foodwise Express LTD
08.2022 - 12.2022
GCSEs -
Challney High School For Boys
A-Level or equivalent in BTEC in Applied Science -
West Herts College