Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
WAI LEUNG LING

WAI LEUNG LING

Solihull

Summary

With my experience is working in Garment/Fabric Trading industry over 10years. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about company operations and business needs. I believe that my skills and knowledge match to your job requirements. Moreover, I am energetic, hardworking and self-motivated. I am confident that I would contribute to your company.

Overview

10
10
years of professional experience
1
1
year of post-secondary education

Work History

Assistant Manager

New Changing Textiles Co Ltd
Hong Kong, China
07.2019 - 03.2023


  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
  • Built customer relationships with consultative sales approach.
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
  • Researched emerging and trending products and updated store merchandise.
  • Implemented cost control measures, reducing controllable costs
  • Enforced company policies and guidelines for all employees.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
  • Explore and expand into new industries and markets


Senior Merchandiser

Cartic Corporation Ltd.
Hong Kong, China
07.2014 - 06.2019
  • Reviewed three months or half year sales performance, executing rebuy and markdown actions.
  • Managed daily activities of three direct reports including purchasing and orders follow up.
  • Achieved impressive cost reductions by assessing alternative purchasing decisions.
  • Processed and priced new items to optimise customer interest.
  • Implemented effective merchandising methods including stock and price management, exceeding profit targets.
  • Liaised with Buyers and Development Team to plan effective merchandising techniques for new products.
  • Determined product selection for seasonal collections and promotional events.
  • Oversaw clear, accurate pricing for outgoing stock.
  • Reduced surplus stock by creating promotions and clearance lines.
  • Used product recommendation tools to upsell goods and increase orders.

Senior Merchandiser

Manic Co. Ltd.
Hong Kong, China
10.2012 - 06.2014
  • Ran product conformance testing with attention to quality.
  • Collaborated with production teams to meet performance and productivity targets.
  • Achieved impressive cost reductions by assessing alternative purchasing decisions.
  • Processed and priced new items to optimise customer interest.
  • Monitored industry trends, pinpointing new opportunities for sales.
  • Customised product pricing for different markets, boosting sales.
  • Assessed existing product ranges, formulating plans for future items.
  • Managed inventory to secure high-performing seasonal collections in line with customer demand.

Education

Diploma of Higher Education - 3D Apparel Design Pattern Making and Marketing

Clothing Industry Training Authority
Hong Kong
09.2004 - 08.2005

Skills


  • Outstanding customer service
  • Supply negotiation
  • Project Management
  • Language:
  • Oral: English : Good / Putonghua : Excellent
  • MS Office Skills: Microsoft Word, Excel & PowerPoint



Timeline

Assistant Manager

New Changing Textiles Co Ltd
07.2019 - 03.2023

Senior Merchandiser

Cartic Corporation Ltd.
07.2014 - 06.2019

Senior Merchandiser

Manic Co. Ltd.
10.2012 - 06.2014

Diploma of Higher Education - 3D Apparel Design Pattern Making and Marketing

Clothing Industry Training Authority
09.2004 - 08.2005

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