Dedicated and results-driven professional with a Master's degree in Accounting and Finance from Queen Mary University of London, specializing in creating exceptional customer experiences in the retail sector. Boasts a strong foundation in finance and a proven track record of leveraging communication and problem-solving skills to elevate customer satisfaction levels. Experienced in developing effective strategies to engage customers, manage feedback, and enhance the shopping environment. Committed to employing a customer-first approach while applying financial expertise to contribute to organizational success and build lasting customer relationships.