Summary
Overview
Work history
Education
Skills
References
Timeline
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EMMA MENDEL

EMMA MENDEL

London

Summary

I'm a driven individual with customer service experience and strong organisational and interpersonal skills, with a proven ability to drive sales and establish relationships with clients. After a few years spent as a qualified makeup artist and sales assistant in the beauty industry, I'm looking to apply my experience and strengths in building connections with customers to a new challenge in the property world.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work history

Sales Assistant

Selfridges
04.2024 - 01.2025
  • Agency work across different concessions in the beauty department
  • Application of prior expertise from makeup training in addition to detailed learning of product knowledge, building trust with customers and driving sales
  • Daily tracking of sales against targets - consistently hitting targets leading to being asked back to the same concessions over multiple months
  • Building relationships with repeat customers and team members

Qualified Makeup Artist

Freelance
06.2022 - 01.2025
  • Working in multiple roles across TV & Film / Fashion & Beauty
  • Gaining and retaining private clients, spending individual time with each client to assess their needs and requirements
  • Working in busy environments in large teams on sets, shoots and at fashion shows
  • Consistent outreach and communication with clients and employers due to freelance nature of work
  • Constantly updating knowledge of latest beauty trends to be able to advise clients

Front of House

Hair on Broadway
01.2020 - 07.2023
  • Customer service role including scheduling appointments, answering phones, taking payments and cashing up
  • Building relationships with repeat clients ensuring their business was retained
  • Upselling through demonstrating the benefits of additional hair styling products and appliances
  • Coordinating with the rest of the team ensuring smooth overall operations

Education

BA - Fashion Management

University of Nottingham Trent (2.1)
09.2016 - 06.2019

ITEC Level 3 Diploma -

Brushstroke Makeup Academy London
02.2022 - 08.2022

Skills

  • Microsoft Office (Excel, Word, PowerPoint)
  • Customer service
  • Client acquisition
  • Customer relations and sales

References

References available upon request.

Timeline

Sales Assistant

Selfridges
04.2024 - 01.2025

Qualified Makeup Artist

Freelance
06.2022 - 01.2025

ITEC Level 3 Diploma -

Brushstroke Makeup Academy London
02.2022 - 08.2022

Front of House

Hair on Broadway
01.2020 - 07.2023

BA - Fashion Management

University of Nottingham Trent (2.1)
09.2016 - 06.2019

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EMMA MENDEL