Vivian Ytekeh Chomabeyabe

London,United Kingdom

Summary

Dedicated professional with a strong capacity for patience under pressure and calm under stress, excelling in customer service and empathetic engagement. Proficient in handling point-of-sale systems and cash management, demonstrating multitasking efficiency and proactive listening skills. Committed to clear communication and multidisciplinary teamwork, aiming to leverage these competencies towards enhancing customer satisfaction and operational excellence.

Overview

year of professional experience

years of post-secondary education

Work history

Waitress assistant

Chariot Hotel

Buea, Buea Cameroon

07.2023 - 09.2024

Managed cash register efficiently, ensuring accurate billing process for customers.
Assisted head waitress with large party coordination, aiding in smooth function.
Streamlined order placements with clear communication to kitchen staff.
Enhanced customer service by promptly taking orders and delivering food.
Worked closely with kitchen staff members to understand dietary needs of specific clients.
Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
Helped seat guests upon arrival, leading to a welcoming atmosphere.
Facilitated smooth operations by setting up tables and booths.

Education

GCSEs - Science

Bilingual Grammar School

Buea, Cameroon

09.2019 - 06.2024

Skills

Patience under pressure
Handling point-of-sale systems
Empathetic service
Multitasking efficiency
Sales persuasion
Strong memory capacity
Proactive listening
Prompt response
Basic mathematics

Calm under stress
Cash handling
Communicative and articulate
Customer Service
Glass and cutlery polishing
Emotional support
Customer engagement
Clear communication
Multidisciplinary teamwork

Timeline