Viorica Lacatas
Professional Carer
Cardiff,United kingdom
Summary
Dedicated and compassionate professional with extensive experience in both the hospitality and caregiving sectors. Seeking a positional where I can leverage my skills in customer service and patient care to contribute to a dynamic team.
Overview
10
10
years of professional experience
Work history
Carer
Cera Home Cardiff
2022.01 - 2024.01
- Provided personal care to elderly and disabled clients, including assistance with bathing, dressing, and grooming
- Administered medication as prescribed and monitored clients' health conditions
- Assisted with mobility and physical therapy exercises
- Prepared and served meals according to dietary restrictions
- Engaged clients in social activities to promote mental and emotional well-being
- Maintained accurate records of care provided and reported any changes in clients' conditions.
Waitress
Demiros Cardiff bay
2014.01 - 2016.01
- Greet and seat customers, providing them with menus and daily specials
- Take and relay orders accurately to kitchen staff
- Serve food and beverages promptly and courteously
- Handle customer inquiries and complains professionally
- Process payments and manage cash register
- Maintain cleanliness and organization of dining areas
- Train new staff members on restaurant procedures and customer services techniques.
Education
Student - International Hotel Management
University of Wales Trinity Saint David
CardiffSkills
- Excellent customer service
- Strong communication and interpersonal skills
- Time management and multitasking
- Basic medical knowledge and caregiving techniques
- Ability to work under pressure
- Safeguarding knowledge
- Patient safeguarding
- Elderly care
- First Aid
- Dementia awareness
- Dementia care
- Medication Administration
- Meal preparation
- End Of Life Care
- Infection prevention
- Trustworthy and reliable
- Dignity in care
- Well-organised
- Meal assistance
- Mental health support
- Meal and snack preparation
- Teamwork
- Response policing
- Client safety and first aid
- First aid and safety
- Companionship
- Community activities
- Compassionate client care
Languages
English
Upper intermediate (B2)
Romania
Proficient (C2)
Timeline
Carer
Cera Home Cardiff
2022.01 - 2024.01
Waitress
Demiros Cardiff bay
2014.01 - 2016.01
Student - International Hotel Management
University of Wales Trinity Saint David