Luke Day
Newton-le-Willows,Merseyside
Summary
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Available to work right away, with a strong desire to learn.
Overview
18
18
years of professional experience
Work history
Carer
n/a
Newton-le-Willows, Merseyside
2014.08 - 2025.11
- Was a registered carer for my Dad
- Administered medication, ensuring correct dosage and timing.
- Regularly checked vital signs as part of ongoing monitoring of patient health status.
- Ensured proper nutrition by preparing healthy meals for patient.
Labourer
AK Brickwork
Newton-le-Willows, Merseyside
2010.09 - 2014.08
- Aided skilled workers, contributing to timely project completion.
- Assisted with heavy lifting to ensure safe and efficient operations on site.
- Regularly communicated with colleagues enhancing team coordination on large scale projects.
- Streamlined work processes, resulting in smoother project progression.
- Carried out minor repairs when necessary, reducing downtime due to equipment malfunctions.
- Complied strictly with health and safety regulations promoting a safer work environment.
Customer services and sales agent
BT
Warrington, Greater Manchester
2008.03 - 2009.11
- Delivered exceptional service for increased customer loyalty.
- Established rapport with potential customers to enhance sales growth.
- Improved sales performances with effective product demonstrations.
- Contributed to team targets by consistently achieving personal sales goals.
Customer service representative
TalkTalk
Warrington, Greater Manchester
2008.12 - 2009.04
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Participated in team meetings sharing best practices for improving service delivery.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
Education
NVQ Level 2 - Customer Services
BT
Warrington 2008.10 - 2008.10
GCSEs - English, Maths, Science, P.E, I.T
Newton-le-Willows High School
Newton-le-Willows, St. Helens 2006.05 - 2006.05
Skills
- Well-organised
- Excellent customer service attitude
- Personal development
- Efficient time management skills
Affiliations
- Sports
- Gaming
References
References available upon request.
Timeline
Carer
n/a
2014.08 - 2025.11
Labourer
AK Brickwork
2010.09 - 2014.08
Customer service representative
TalkTalk
2008.12 - 2009.04
NVQ Level 2 - Customer Services
BT
2008.10 - 2008.10
Customer services and sales agent
BT
2008.03 - 2009.11
GCSEs - English, Maths, Science, P.E, I.T
Newton-le-Willows High School
2006.05 - 2006.05