Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies. Organised and adept at prioritising daily tasks and following through to achieve performance and productivity goals. Willing to relocate: Anywhere
Overview
47
47
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Shop Manager
Cancer Research UK
Bolton, Greater Manchester
06.2022 - 08.2025
Making sure that the store achieves and exceeds sales targets.
Stock rotation and display.
Managing paid members of staff, and volunteers
KPI’s
Staff rota
Health and Safety
Ordering new goods
Mentoring and motivating a team of volunteers and paid staff.
Promoting Gift aid, and Cancer research Lottery system, and making sure Round-ups are followed through.
Commercial cleaner
OCS Group UK
Leigh, Wigan
01.2022 - 06.2022
Cleaning Doctors Surgery
Vacuuming, and cleaning public areas
Followed specific procedures whilst dealing with hazardous materials ensuring safety.
Ensured compliance with safety regulations through proper use of cleaning equipment.
Achieved customer satisfaction through attention to detail in cleaning tasks.
Cleaned windows and glass surfaces and mirrors
Refilled soap dispensers and paper towel holders
Housekeeping cleaner
Mercure Hotel
Bolton, Greater Manchester
10.2019 - 06.2022
Ensured adherence to Health and Safety guidelines during cleaning processes,.
Cleaned Rooms efficiently
Upheld cleanliness in rooms and public areas
ROOM ATTENDANT
Travelodge hotel
Leicester, Leicestershire
05.2009 - 02.2014
Cleaning rooms, and public areas to company standards.
Cleaning public areas when directed
Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
Provided detailed room service for the comfort of guests.
Restocked amenities promptly, ensuring availability at all times.
MANAGER
Birthdays Card Shop
Leicester, Leicestershire
10.2006 - 05.2009
Went into administration)
Effectively managing staff members.
End of day sales
Ordering new cards/rotation of older cards
Promotion and sales for different events throughout the year
SHOP MANAGER
YMCA England
Leicester, Leicestershire
02.2002 - 10.2006
Shop closed)
Organizing furniture deliveries.
Shop window displays.
Working to weekly targets/ achieving weekly targets.
Gift aid, and managing volunteers
Received an award for excellence for increased figures and maintaining them
home duties
home duties.
Melbourne Australia , Australia
07.1986 - 09.2022
Home duties caring for children
Sales Assistant
kelso shop
Bathurst, NSW
01.1979 - 07.1986
Serving customers
Stocking shelves
Fruit/vegetables
Bakery good.
Education
NVQ Administration - Level 2
wigan and Leigh college
Leigh, Wigan
09.2000 - 06.2001
HIGH SCHOOL certificate - Bathurst NSW
KELSO HIGH SCHOOL
NVQ - Retail
WIGAN AND LEIGH COLLEGE RETAIL2
Skills
RETAIL
Customer Service
Stock Rotation
Working to targets (10 years Customer Service (10 years)
Head of Service- Modalities at Fujifilm Medical systems UK Ltd & Fujifilm Healthcare UKHead of Service- Modalities at Fujifilm Medical systems UK Ltd & Fujifilm Healthcare UK