Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Vida Cusick

St Helens, Merseyside

Summary

Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies. Organised and adept at prioritising daily tasks and following through to achieve performance and productivity goals. Willing to relocate: Anywhere

Overview

47
47
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Shop Manager

Cancer Research UK
Bolton, Greater Manchester
06.2022 - 08.2025
  • Making sure that the store achieves and exceeds sales targets.
  • Stock rotation and display.
  • Managing paid members of staff, and volunteers
  • KPI’s
  • Staff rota
  • Health and Safety
  • Ordering new goods

Mentoring and motivating a team of volunteers and paid staff.

Promoting Gift aid, and Cancer research Lottery system, and making sure Round-ups are followed through.


Commercial cleaner

OCS Group UK
Leigh, Wigan
01.2022 - 06.2022
  • Cleaning Doctors Surgery
  • Vacuuming, and cleaning public areas
  • Followed specific procedures whilst dealing with hazardous materials ensuring safety.
  • Ensured compliance with safety regulations through proper use of cleaning equipment.
  • Achieved customer satisfaction through attention to detail in cleaning tasks.
  • Cleaned windows and glass surfaces and mirrors
  • Refilled soap dispensers and paper towel holders

Housekeeping cleaner

Mercure Hotel
Bolton, Greater Manchester
10.2019 - 06.2022
  • Ensured adherence to Health and Safety guidelines during cleaning processes,.
  • Cleaned Rooms efficiently
  • Upheld cleanliness in rooms and public areas

ROOM ATTENDANT

Travelodge hotel
Leicester, Leicestershire
05.2009 - 02.2014
  • Cleaning rooms, and public areas to company standards.
  • Cleaning public areas when directed
  • Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
  • Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
  • Provided detailed room service for the comfort of guests.
  • Restocked amenities promptly, ensuring availability at all times.

MANAGER

Birthdays Card Shop
Leicester, Leicestershire
10.2006 - 05.2009
  • Went into administration)
  • Effectively managing staff members.
  • End of day sales
  • Ordering new cards/rotation of older cards
  • Promotion and sales for different events throughout the year

SHOP MANAGER

YMCA England
Leicester, Leicestershire
02.2002 - 10.2006
  • Shop closed)
  • Organizing furniture deliveries.
  • Shop window displays.
  • Working to weekly targets/ achieving weekly targets.
  • Gift aid, and managing volunteers
  • Received an award for excellence for increased figures and maintaining them

home duties

home duties.
Melbourne Australia , Australia
07.1986 - 09.2022

Home duties caring for children

Sales Assistant

kelso shop
Bathurst, NSW
01.1979 - 07.1986
  • Serving customers
  • Stocking shelves
  • Fruit/vegetables
  • Bakery good.

Education

NVQ Administration - Level 2

wigan and Leigh college
Leigh, Wigan
09.2000 - 06.2001

HIGH SCHOOL certificate - Bathurst NSW

KELSO HIGH SCHOOL

NVQ - Retail

WIGAN AND LEIGH COLLEGE RETAIL2

Skills

  • RETAIL
  • Customer Service
  • Stock Rotation
  • Working to targets (10 years Customer Service (10 years)
  • Team leadership
  • Retail sales (10 years), Management 12
  • Sales (10 years)
  • Strong multi-tasking
  • Cash Register
  • Customer Service handling
  • Merchandising
  • Stock management
  • Window Displays
  • Health and safety standards

Certification

  • Driving License
  • May 1994 to Present

Timeline

Shop Manager

Cancer Research UK
06.2022 - 08.2025

Commercial cleaner

OCS Group UK
01.2022 - 06.2022

Housekeeping cleaner

Mercure Hotel
10.2019 - 06.2022

ROOM ATTENDANT

Travelodge hotel
05.2009 - 02.2014

MANAGER

Birthdays Card Shop
10.2006 - 05.2009

SHOP MANAGER

YMCA England
02.2002 - 10.2006

NVQ Administration - Level 2

wigan and Leigh college
09.2000 - 06.2001

home duties

home duties.
07.1986 - 09.2022

Sales Assistant

kelso shop
01.1979 - 07.1986

HIGH SCHOOL certificate - Bathurst NSW

KELSO HIGH SCHOOL

NVQ - Retail

WIGAN AND LEIGH COLLEGE RETAIL2
Vida Cusick