Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Vida Cusick

St Helens, Merseyside

Summary

Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies. Organised and adept at prioritising daily tasks and following through to achieve performance and productivity goals. Willing to relocate: Anywhere

Overview

47
47
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Shop Manager

Cancer Research UK
Bolton, Greater Manchester
2022.06 - 2025.08
  • Making sure that the store achieves and exceeds sales targets.
  • Stock rotation and display.
  • Managing paid members of staff, and volunteers
  • KPI’s
  • Staff rota
  • Health and Safety
  • Ordering new goods

Mentoring and motivating a team of volunteers and paid staff.

Promoting Gift aid, and Cancer research Lottery system, and making sure Round-ups are followed through.

Commercial cleaner

OCS Group UK
Leigh, Wigan
2022.01 - 2022.06
  • Cleaning Doctors Surgery
  • Vacuuming, and cleaning public areas
  • Followed specific procedures whilst dealing with hazardous materials ensuring safety.
  • Ensured compliance with safety regulations through proper use of cleaning equipment.
  • Achieved customer satisfaction through attention to detail in cleaning tasks.
  • Cleaned windows and glass surfaces and mirrors
  • Refilled soap dispensers and paper towel holders

Housekeeping cleaner

Mercure Hotel
Bolton, Greater Manchester
2019.10 - 2022.06
  • Ensured adherence to Health and Safety guidelines during cleaning processes,.
  • Cleaned Rooms efficiently
  • Upheld cleanliness in rooms and public areas

ROOM ATTENDANT

Travelodge hotel
Leicester, Leicestershire
2009.05 - 2014.02
  • Cleaning rooms, and public areas to company standards.
  • Cleaning public areas when directed
  • Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
  • Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
  • Provided detailed room service for the comfort of guests.
  • Restocked amenities promptly, ensuring availability at all times.

MANAGER

Birthdays Card Shop
Leicester, Leicestershire
2006.10 - 2009.05
  • Went into administration)
  • Effectively managing staff members.
  • End of day sales
  • Ordering new cards/rotation of older cards
  • Promotion and sales for different events throughout the year

SHOP MANAGER

YMCA England
Leicester, Leicestershire
2002.02 - 2006.10
  • Shop closed)
  • Organizing furniture deliveries.
  • Shop window displays.
  • Working to weekly targets/ achieving weekly targets.
  • Gift aid, and managing volunteers
  • Received an award for excellence for increased figures and maintaining them

home duties

home duties.
Melbourne Australia , Australia
1986.07 - 2022.09

Home duties caring for children

Sales Assistant

kelso shop
Bathurst, NSW
1979.01 - 1986.07
  • Serving customers
  • Stocking shelves
  • Fruit/vegetables
  • Bakery good.

Education

NVQ Administration - Level 2

wigan and Leigh college
Leigh, Wigan
2000.09 - 2001.06

HIGH SCHOOL certificate - Bathurst NSW

KELSO HIGH SCHOOL

NVQ - Retail

WIGAN AND LEIGH COLLEGE RETAIL2

Skills

  • RETAIL
  • Customer Service
  • Stock Rotation
  • Working to targets (10 years Customer Service (10 years)
  • Team leadership
  • Retail sales (10 years), Management 12
  • Sales (10 years)
  • Strong multi-tasking
  • Cash Register
  • Customer Service handling
  • Merchandising
  • Stock management
  • Window Displays
  • Health and safety standards

Certification

  • Driving License
  • May 1994 to Present

Timeline

Shop Manager

Cancer Research UK
2022.06 - 2025.08

Commercial cleaner

OCS Group UK
2022.01 - 2022.06

Housekeeping cleaner

Mercure Hotel
2019.10 - 2022.06

ROOM ATTENDANT

Travelodge hotel
2009.05 - 2014.02

MANAGER

Birthdays Card Shop
2006.10 - 2009.05

SHOP MANAGER

YMCA England
2002.02 - 2006.10

NVQ Administration - Level 2

wigan and Leigh college
2000.09 - 2001.06

home duties

home duties.
1986.07 - 2022.09

Sales Assistant

kelso shop
1979.01 - 1986.07

HIGH SCHOOL certificate - Bathurst NSW

KELSO HIGH SCHOOL

NVQ - Retail

WIGAN AND LEIGH COLLEGE RETAIL2
Vida Cusick