Ahmed Zadran
London,City of London
Summary
Accomplished retail professional with extensive expertise in customer relationship management, supply chain management, and financial analysis. Demonstrates exceptional skills in creative product display, talent recruitment and retention, and budgeting oversight. Proven ability to manage stock control techniques, employee scheduling, and store security vigilance while maintaining high standards of health and safety regulations. Adept at sales promotion execution and market trend analysis to drive business growth. Committed to delivering customer service excellence through cultural awareness and effective team leadership.
Experienced in retail management with focus on driving sales and improving customer service. Possess unique skills in team leadership, inventory control, and store layout optimisation, capable of increasing overall store performance. With keen eye for detail and customer-centric approach, can provide significant improvement in store operations and customer satisfaction.
Overview
3
3
years of professional experience
Work history
Shop manager
Homix Enterprisers
Golders Green, Barnet
2023.01 - Current
- Managed daily shop operations to optimise business activity flow, including managing cash flow, staff management and customer services.
- Ensured cleanliness of shop premises, presenting a professional image.
- Fostered strong relationships with key customers to enhance loyalty and repeat business.
- Negotiated supplier agreements for better pricing, improving profit margins.
- Monitored market trends for competitive pricing strategies.
- Delivered insightful product knowledge, enhancing customer shopping experiences.
- Developed a positive team culture, increasing staff satisfaction and reducing turnover rates.
- Implemented health and safety protocols to ensure compliance and protect staff wellbeing.
Education
general education
Secondary Education
UKSkills
- Customer relationship management
- Supply chain knowledge
- Creative product display
- Talent recruitment and retention
- Budgeting and financial analysis
- Stock control techniques
- Pressure management
- Financial reporting
- Budget oversight
- Employee scheduling
- Security system monitoring
- Cash handling expertise
- Salesmanship
- Supply chain management
- Staff supervision
- Health and safety regulations
- Product merchandising
- Store layout design
- Stock replenishment strategies
- Store security vigilance
- Sales promotion execution
- Safety awareness
- Market trend analysis
- Product knowledge proficiency
- Inventory management skills
- Cultural awareness in service delivery
- Customer service excellence
- Team leadership skills
- Interpersonal communication abilities
- Equipment maintenance proficiency
- Conflict resolution strategies
- Inventory control systems understanding
- Resilience under pressure in retail environments
- Retail software proficiency
- Supply chain understanding
Affiliations
- Social media trends
- Day trips out, in and out of the city
- socialising with a diversity of friends
Custom
Becoming strong and independent while managing stress and anxiety and building on resilience.
Languages
Farsi
Fluent
Urdu
Fluent
English
Fluent
Persian
Native
References
References available upon request.
Timeline
Shop manager
Homix Enterprisers
2023.01 - Current
general education
Secondary Education