Erica Wome
Birmingham,West Midlands
Summary
Reliable and customer-focused Law graduate with experience in hospitality and retail environments. Confident delivering friendly, professional service in fast-paced settings. Strong communicator with excellent teamwork, organisation, and problem-solving skills. Flexible, approachable, and committed to contributing positively to a team.
Overview
10
10
years of professional experience
Work History
Front of House Staff
Off to Work
Birmingham
10.2025 - Current
- Delivered high-quality customer service at events and venues
- Took and delivered orders accurately while maintaining a professional manner
- Assisted with set-up and clear-down, working efficiently under pressure
- Adapted quickly to different venues and service styles
Hospitality Assistant
TCS Recruitment Ltd
Birmingham
09.2025 - Current
- Provided front-of-house service at major venues including the NEC, Cheltenham, and Uttoxeter
- Served food and beverages, cleared service areas, and supported catering operations
- Completed a barista shift, demonstrating the ability to learn new tasks quickly
- Worked effectively in fast-paced, high-pressure environments as part of a team
Volunteer Cashier
Messi Ander Ltd
Leeds
08.2016 - 06.2017
- Delivered friendly customer service and handled cash and card payments accurately
- Supported stock replenishment and maintained a clean, organised store
Education
LLB (Hons) - Law
Aston University
Birmingham01.2025
A Levels - Psychology(C), Sociology(B), Law(D)
Elliot Hudson College
Leeds01.2021
GCSEs - 7 A–C grades including English, Maths & Science
Dixons Unity Academy
Leeds01.2019
Skills
- Customer service
- Teamwork
- Reliability
- Time management
- Organisation
- Microsoft Word, Excel & PowerPoint
Additional Experience
NCS Harrogate Programme, July 2019
Participated in a nationally recognised programme focused on teamwork, leadership, and community engagement. Planned and delivered a group fundraising project, demonstrating initiative and organisation. Volunteered in an elderly care home, supporting resident wellbeing and developing empathy and professionalism.Took part in team challenges that strengthened resilience and decision-making under pressure
African Caribbean Society – Aston University, Sep 2021 - Sept 2022
Actively participated in cultural events and discussions, strengthening interpersonal and communication skills. Contributed to an inclusive and welcoming student environment
Leeds Junior Conservatoire, Sep 2012 - June 2021
Attended weekly music lessons focused on performance, theory, and composition. Performed regularly in ensembles, building confidence and the ability to perform under pressure. Collaborated with peers to prepare for concerts, developing teamwork and discipline
Hobbies and Interests
- Performing live music
- Reading horror and fantasy novels
- Crafting and creative hobbies
References
Available upon request
Timeline
Front of House Staff
Off to Work
10.2025 - Current
Hospitality Assistant
TCS Recruitment Ltd
09.2025 - Current
Volunteer Cashier
Messi Ander Ltd
08.2016 - 06.2017
LLB (Hons) - Law
Aston University
A Levels - Psychology(C), Sociology(B), Law(D)
Elliot Hudson College
GCSEs - 7 A–C grades including English, Maths & Science
Dixons Unity Academy