Victoria Davidson

I am proficient in Amadeus (JFE system) and GoNow

Trained on British Airways, Vueling, Air India, and Singapore Airlines systems

I manage all aspects of passenger experience, including check-in, bag drop, boarding, and also assistance for UNMINS and Meet and Assist passengers when required.

I ensure the highest standards of customer service for the best passenger experience.

• Provided first-rate customer service for an enjoyable flight experience to Business and First Class passengers
• Ensured passenger safety by conducting pre-flight checks and demonstrating safety procedures.
• Coordinated in-flight services to enhance passenger comfort levels.

• Created a positive work environment, resulting in higher employee morale.
• Managed daily operations to ensure smooth running of the shop floor.
• Provided excellent customer service leading to repeat business and customer loyalty.