Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in book and toy sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs.
Overview
5
5
years of professional experience
Work history
Sales assistant
Eby saint ventures
Jos, plateau state Nigeria
02.2021 - 09.2023
Maintained impeccably high standards store presentation and hygiene through cleaning.
Accepted card, cash and cheque payments in POS register system.
Organised displays to promote inventory and encourage customer purchases.
Displayed wares in temporary structures at markets to attract new customers.
Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Promoted customer loyalty scheme at checkout.
Built rapport with new and existing customers to boost client retention.
Totalled bills using maths skills and maintained accurate till count.
Designed visually pleasing in-store and window displays to increase footfall.
Worked energetically to maintain efficient operations during peak trading hours.
Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Assisted customers in locating specific items to boost satisfaction.
Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
Sales assistant
Onigbinde supermarket
Jos, plateau state Nigeria
01.2019 - 02.2021
Education
Master of Science - Archaeological science
University of Bradford
Bradford
09.2024
Bachelor of Arts - Archaeology and heritage studies
University of Jos
Jos
04.2019
GCSEs -
Starlet high School
Jos
08.2014
Skills
Thorough stock replenishment
Customer assistance
Product expertise
Brand awareness
EPOS knowledge
Excellent timekeeping
Trend forecasting
Consultative selling
Enthusiastic communicator
After-sales care
Active selling
Retail marketing
Money handling
Outstanding customer service
Face-to-face selling
Confident communicator
Loss prevention
Results-orientated
Outgoing and enthusiastic
Timeline
Sales assistant
Eby saint ventures
02.2021 - 09.2023
Sales assistant
Onigbinde supermarket
01.2019 - 02.2021
Master of Science - Archaeological science
University of Bradford
Bachelor of Arts - Archaeology and heritage studies