Summary
Overview
Work history
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

ABRAR AHMED

Croydon

Summary

Dynamic professional with a robust skill set in brand awareness, customer assistance, and consultative selling. Demonstrates exceptional proficiency in processing payments, thorough stock replenishment, and quality assurance. Adept at enforcing Challenge 25 policy and maintaining stock security while ensuring efficient order fulfilment. Committed to enhancing warehouse operations through active selling and product demonstrating. Career goal includes leveraging shipping procedures familiarity to optimise storage area maintenance and shipping and receiving knowledge for improved operational efficiency.

Dependable Warehouse Operator excelling in organising inventory, improving workflow, and maintaining safety standards. Boosted operational efficiency by streamlining processes and reducing downtime. Recognised for teamwork, enhancing productivity, and fostering positive work environment.

Overview

6
6
years of professional experience
6060
6060
years of post-secondary education

Work history

Sales assistant

Moss Bros
Brighton
2021.12 - 2022.08
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Assisted customers with product selection for optimal satisfaction.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Improved customer service by efficiently handling queries and complaints.
  • Utilised excellent communication skills to provide detailed product information.
  • Offered personalised shopping advice to enhance customer experiences.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Trained new staff members, fostering a supportive working environment.

Christmas Sales Assistant

Asda
Brighton, East Sussex
2020.12 - 2020.12
  • Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Organised products in designated areas, facilitating easier access and retrieval when needed.
  • Collaborated with team members for smooth warehouse operations.
  • Handled fragile goods delicately, minimising product damage during transport.
  • Assisted with cleaning duties to maintain high standards in store presentation and hygiene.
  • Addressed customer enquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted in inventory management, ensuring accurate records were kept.

Sales Assistant

Superdrug
Thornton Heath, Surrey
2016.11 - 2019.12
  • Assisted customers with signing up for store loyalty programmes and provide details about key benefits.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in key products such as perfumes and star buys.
  • Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed efficient till operations, including scanning items, processing payments and issuing receipts.
  • Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.
  • Assisted with cleaning duties to maintain high standards in store presentation and hygiene.
  • Addressed customer enquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
  • Worked in the warehouse making sure everything is stocked and ready to be put on the shop floor.
  • Help replenish shelves on the shopfloor when deliveries arrived.
  • Monitored shelves for faulty, damaged or out-of-date stock and followed appropriate procedures.
  • Developed detailed knowledge of shop floor to maximize efficiency when locating products.
  • Maintained an exceptionally clean stockroom to guarantee ease of use and maximum efficiency in locating stock.
  • Accepted and processed cash, cheque, card and mobile payments.

Education

Applied Science

Merton College
London
/2016 - 2018.06

Bachelor of Science - Biomedical Science BSC

University of Brighton
/2020 - 2023.07

GCSE -

Harris Academy
Purley, Croydon
/2012 - 2016.08

Doctor of Medicine - Medicine

European University
Georgia
/2023 -

Skills

  • Brand awareness
  • Processing payments
  • Thorough stock replenishment
  • Enthusiastic communicator
  • After-sales care
  • Customer assistance
  • Challenge 25 policy enforcement
  • Active selling
  • Excellent timekeeping
  • Product demonstrating
  • Stock security
  • Consultative selling
  • Shipping procedures familiarity
  • Storage area maintenance
  • Warehouse operations understanding
  • Shipping and receiving knowledge
  • Order fulfilment efficiency
  • Adaptable to shift work
  • Quality assurance proficiency

ADDITIONAL INFORMATION

  • I have done work experience in Krystal Pharmacy where I worked behind the till but also in the medicine section of the pharmacy such as organizing medicine, prescription, cleaning.I have also worked for CarePlus which caused me to work with elderly people who are very vulnerable. My role was to make sure the person I'm caring for take their medicine at the right time but also help them on other tasks that are required of my role there. This help teach me how to make the client feel at ease around me for any of their physical and social needs but also taught be the ability to be sensitive to the client's emotions.
  • During my National Citizen Service (NCS) I had opportunity to play different roles from group leader to researcher this was because I was a reliable but hardworking and dedicated person but also had good leadership skills leaving no member in my team out of discussions and to also encourage them to input their ideas and participate so that they aren't left out and are treated as equals.

Timeline

Sales assistant

Moss Bros
2021.12 - 2022.08

Christmas Sales Assistant

Asda
2020.12 - 2020.12

Sales Assistant

Superdrug
2016.11 - 2019.12

Applied Science

Merton College
/2016 - 2018.06

Bachelor of Science - Biomedical Science BSC

University of Brighton
/2020 - 2023.07

GCSE -

Harris Academy
/2012 - 2016.08

Doctor of Medicine - Medicine

European University
/2023 -
ABRAR AHMED