Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Veronica Anderson-Brown

Londonderry,Greater London

Summary

Ambitious Beauty Therapist with 10 years of experience providing high-quality individualised treatments. Provides continued levels of customer satisfaction through exceptional communication, faultless services and personalised treatments. Confident building positive rapport with diverse range of clients. Energetic Beauty Therapist offers strong knowledge of industry trends and products. Uncovers customer needs with active listening and industry training. Skilled in developing individualised beauty and skincare recommendations to suit diverse preferences and budgets. Passionate beauty professional delivering positive salon experiences through first-class customer care. Completed treatments with skill and professionalism for optimised client satisfaction. Massage qualified. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
year of post-secondary education

Work history

Mobile beauty therapist

Self Employed
London
02.2011 - Current
  • Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
  • Performed pedicures and manicures, meeting daily appointment targets.
  • Input bookings into computer system at reception.
  • Upsold products with detailed knowledge and persuasive sales techniques.
  • Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
  • Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
  • Attended training to deliver range of professional treatments offered by salon.
  • Tracked emerging beauty trends to expand services and product offerings.

Beauty therapist

Browns Pamper parties
London
06.2008 - 12.2010
  • Analysed beauty needs by assessing skin tone, texture and problems.
  • Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
  • Greeted clients into salon, offering refreshments and magazines.
  • Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
  • Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
  • Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
  • Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.

Education

Ear Candle Treatments - Beauty Therapy

The Beauty Academy
London
07.2006 - 09.2006

Level 3 Swedish Massage - Beauty Therapy

Newham College
London
01.2006 - 08.2006

Certificate in Nail Treatments - Beauty Therapy

Newham College
London

Level 2 Certificate i Facial Massage and Skin Care - Beauty Therapy

East London Academy of Hair and Beauty
London

Level 3 Diploma in Indian Head Massage - Beauty Therapy

ITEC Ofqual
London

Diploma in Health, Safety, Security and Employment - Beauty Therapy

Newham College
London

Skills

  • Beauty therapy techniques
  • Pedicures expertise
  • Caring customer service
  • Appointment scheduling
  • Manicures and pedicures

Languages

English
Fluent

Timeline

Mobile beauty therapist

Self Employed
02.2011 - Current

Beauty therapist

Browns Pamper parties
06.2008 - 12.2010

Ear Candle Treatments - Beauty Therapy

The Beauty Academy
07.2006 - 09.2006

Level 3 Swedish Massage - Beauty Therapy

Newham College
01.2006 - 08.2006

Certificate in Nail Treatments - Beauty Therapy

Newham College

Level 2 Certificate i Facial Massage and Skin Care - Beauty Therapy

East London Academy of Hair and Beauty

Level 3 Diploma in Indian Head Massage - Beauty Therapy

ITEC Ofqual

Diploma in Health, Safety, Security and Employment - Beauty Therapy

Newham College
Veronica Anderson-Brown