Alina Margineanu
London,UK
Summary
Ambitious beauty therapist with 9 years of experience providing high-quality body,face treatments. Provides continued levels of customer satisfaction through exceptional communication, faultless services and personalised treatments. Confident building positive rapport with diverse range of clients. Passionate beauty professional delivering positive salon experiences through first-class customer care. Completed treatments with skill and professionalism for optimised client satisfaction.Beauty and massage therapist qualified. Experienced on beauty using developed skills in various treatment techniques for professional, personalised client care. Builds excellent customer rapport through compassionate, attentive communication. Specialises in aesthetic procedures. Tender Beauty Therapist with 9 years of experience working for spa and salons Exceptional eye for detail and passion for aesthetic and comprehensive care. Offering extensive knowledge of body treatments. Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work history
Beauty Therapist and Massage Therapist
Leadow Health Centre
London, Baker Street,Maryebourne
01.2023 - Current
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
- Maintained thorough knowledge of treatment procedures and products to offer customers expert service.
- Answered clients' queries and requests by phone and email.
- Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
- Delivered LED light therapy, laser resurfacing, and acupuncture facials to high quality standards.
- Carefully handled hot wax to deliver clean and flawless results.
- Provided faultless service throughout beauty treatments for optimum levels of customer satisfaction.
- Tracked emerging beauty trends to expand services and product offerings.
- Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
Beauty Therapist
THAI SQUARE SPA
London, WC2N 5AP
03.2019 - 11.2022
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
- Performed pedicures and manicures, meeting daily appointment targets.
- Maintained thorough knowledge of treatment procedures and products to offer customers expert service.
- Answered clients' queries and requests by phone and email.
- Carefully handled hot wax to deliver clean and flawless results.
- Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
- Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
- Input bookings into computer system at reception.
- Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
- Provided faultless service throughout beauty treatments for optimum levels of customer satisfaction.
- Improved appearance of clients' feet and toenails by removing defects, massaging tissue and applying moisturisers.
- Achieved high-quality manicure finishes with attention to detail.
- Provided various lash and brow treatments, including tinting, shaping and perming.
- Performed various facials using carefully selected products to suit individual skin needs.
Beauty Therapist
Hannah London
London, Harley street,Marylebone
07.2018 - 09.2020
- Performed pedicures and manicures, meeting daily appointment targets.
- Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
- Maintained thorough knowledge of treatment procedures and products to offer customers expert service.
- Delivered LED light therapy, laser resurfacing, and acupuncture facials to high quality standards.
- Greeted clients into salon, offering refreshments and magazines.
- Provided faultless service throughout beauty treatments for optimum levels of customer satisfaction.
- Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
- Performed various facials using carefully selected products to suit individual skin needs.
- Provided various lash and brow treatments, including tinting, shaping and perming.
- Delivered massages using varied techniques, targeted to exact customer preferences.
- Developed fresh and creative beauty techniques to match changing industry trends.
- Achieved high-quality manicure finishes with attention to detail.
Beauty Therapist
Royal Nails Camden Town
London, King Cross
05.2019 - 08.2020
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
- Performed pedicures and manicures, meeting daily appointment targets.
- Maintained thorough knowledge of treatment procedures and products to offer customers expert service.
- Gave high quality manicures and pedicures, tailoring treatments to clients' preferences.
- Greeted customers upon salon entry, cultivating welcoming environment.
- Created visual nail designs based on customer requests.
- Managed business operations and administered budget.
- Sterilised equipment and kept salon tidy.
- Followed established procedures to provide nail enhancements.
- Prepared nail beds and cuticles, shaped nails and applied polish for over 20 daily customers.
- Worked with latest waxing and depilation techniques to remove unwanted body hair.
Beauty Therapist
Elements Beauty Liverpool
London
04.2018 - 03.2019
- Doing customer service,supervising the salon,dealing with bookings on salon platform,answering at phone calls,managing the avertising,offering promotion to customers and doing marketing services,promoting the bussines,doing beauty full body trearment
- Providing manicure and pdicure to customers,in very luxury enviroment
- Doing customer services,dealing with bookings on salon platform,providing beauty treatments to customers like: waxing,facial,manicure and pedicure,Takin phones calls during a day,managing rota for staff.
Massage and beauty therapist
Boutique Spa Queensway
London
03.2017 - 04.2018
Customer Service and Crowd Controler
Permanent DLR
London, Poplar
02.2013 - 12.2015
- Offered professional, efficient point-of-sale service to minimise queuing time and maximise customer satisfaction.
- Provided cheerful, professional customer service, offering a can-do attitude to all requests.
- Assisted customers on shop floor, locating items and taking payments.
- Cleaned and organised checkout area.
- Processed purchases and returns at checkout, maintaining balanced till.
- Communicated with store team using via walkie-talkie and PA system.
- Resolved customer issues effectively and efficiently, seeking support from customer service as needed.
- Designed optimal public transport system networks.
- Interpreted data from transport studies dealing with transport planning, operations and engineering.
BOARD Cleaner
ON, Permanent Proactive Personnel Ltd, Chester Recruitment Agency
London
04.2010 - 05.2012
Housekeeping Supervisor
Permanent The Judd Hotel,CBM LTD
London
03.2009 - 06.2011
Education
Customer service -
CPD,corporate member certification service
London 09.2022 -
Full Body Massage,SVQ Level 3 -
Beauty Operation Training
LondonWaitress Level 3 - undefined
West College
Deep Tissue and advanced massage Certificate - undefined
Natural Therapies VTCT level 3 Thai Massage - undefined
Fami Hair and Beauty Institute
Waxing Depilation Certificate - undefined
British Beauty Academy
Skincare certificate - undefined
2022
Beauty CPD Certified Mandatory Training Group - undefined
2022
HND - Business management
2019
Body Massage Beauty Creation Training - undefined
2017
Body massage Level 3 Nail Technician - undefined
2017
U.V GEL NAIL EXTENSION AND GEL POLISH level 3 EQF Level 5 School Analyst Technician off laboratory Assistant - undefined
2009
Analyst Technician Waitress certificate - undefined
South-West College
2009
BEAUTY THERAPIST,SVQ Level 3 -
BSY,British school of Yoga&Wellbeing
London 03.2022 - 03.2023
NATURAL LIFT FACIAL REJUVENATION/MASSAGE -
GATEWAY WORKSHOP,Training school for massage and b
LondonMICROBLADING CERTIFICATION -
BEAUTY&MAKEUP
LondonULTIMATE MASSAGE THERAPIST COURSE,LEVEL 3 -
CPD,CERTIFICATION SERVICE
LondonEMERGENGY FIRST AID -
CPD
LondonSkills
- SKILLS
- Helping and Advising Customers, Customer Service, Languages Communication skills,
- Sterilisation requirements
- Body wraps experience
- Beauty therapy techniques
- Appointment scheduling
- Waxing treatments
- Pedicures expertise
- Body waxing
- Nail enhancements
- Massage techniques
- Manicures and pedicures
- Spray tanning
- Consultative sales
- Appointments management
- Eyebrow shaping
- Hairstyles understanding
- Organisational / managerial skills, Quality Control, Teamwork, client relations, Proof
- Reading, Ability To Work Under Pressure, Complaint Handling, Relationship Management,
- Customer Focused, Answering The Phones, Arranging Meetings, Ambitious
- Caring customer service
Interests
HOBBIES & INTERESTS
, Basketball, Bowling, Cycling, Dancing, Fitness classes, Gardening, Gym , Horse racing,
Swimming, Tennis
Languages
English
Fluent
Italian
Advanced
Timeline
Beauty Therapist and Massage Therapist
Leadow Health Centre
01.2023 - Current
Customer service -
CPD,corporate member certification service
09.2022 -
BEAUTY THERAPIST,SVQ Level 3 -
BSY,British school of Yoga&Wellbeing
03.2022 - 03.2023
Beauty Therapist
Royal Nails Camden Town
05.2019 - 08.2020
Beauty Therapist
THAI SQUARE SPA
03.2019 - 11.2022
Beauty Therapist
Hannah London
07.2018 - 09.2020
Beauty Therapist
Elements Beauty Liverpool
04.2018 - 03.2019
Massage and beauty therapist
Boutique Spa Queensway
03.2017 - 04.2018
Customer Service and Crowd Controler
Permanent DLR
02.2013 - 12.2015
BOARD Cleaner
ON, Permanent Proactive Personnel Ltd, Chester Recruitment Agency
04.2010 - 05.2012
Housekeeping Supervisor
Permanent The Judd Hotel,CBM LTD
03.2009 - 06.2011
Full Body Massage,SVQ Level 3 -
Beauty Operation Training
Waitress Level 3 - undefined
West College
Deep Tissue and advanced massage Certificate - undefined
Natural Therapies VTCT level 3 Thai Massage - undefined
Fami Hair and Beauty Institute
Waxing Depilation Certificate - undefined
British Beauty Academy
Skincare certificate - undefined
Beauty CPD Certified Mandatory Training Group - undefined
HND - Business management
Body Massage Beauty Creation Training - undefined
Body massage Level 3 Nail Technician - undefined
U.V GEL NAIL EXTENSION AND GEL POLISH level 3 EQF Level 5 School Analyst Technician off laboratory Assistant - undefined
Analyst Technician Waitress certificate - undefined
South-West College
NATURAL LIFT FACIAL REJUVENATION/MASSAGE -
GATEWAY WORKSHOP,Training school for massage and b
MICROBLADING CERTIFICATION -
BEAUTY&MAKEUP
ULTIMATE MASSAGE THERAPIST COURSE,LEVEL 3 -
CPD,CERTIFICATION SERVICE
EMERGENGY FIRST AID -
CPD
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