Venkatesh Upputholla
Luton,Bedfordshire
Summary
Seeking dynamic roles that utilise skills to drive organisational success. Focused on professional growth and development in environments that value challenging work. Demonstrated track record of managing responsibilities and overcoming obstacles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Duty Manager
Hitchin Priory Hotel
Hitchin , Hertfordshire
03.2024 - Current
- Oversaw daily operations, including opening and closing procedures, to ensure smooth running of the premises.
- Oversaw cash handling procedures, including banking and safe management, to ensure financial security.
- Addressed customer complaints with empathy and efficiency, resolving issues to maintain high satisfaction levels.
- Led by example, demonstrating exceptional customer service and encouraging staff to deliver the same high standards.
- Used proactive problem-solving skills to resolve issues quickly and effectively, minimising operational disruption.
- Coached and mentored junior staff, developing confidence and competence for improved service delivery.
Business Development Executive
SKYYLIVES INFOTECH
Hyderabad
07.2021 - 07.2023
- Won new business by partnering with sales on lead, negotiation, and closure.
- Expanded revenue streams by identifying partnerships and untapped market opportunities.
- Secured opportunities by producing persuasive proposals and presentations with stakeholders.
- Met sales objectives by executing short- and long-term action plans.
- Enhanced client retention and satisfaction through proactive relationship management.
- Refined business strategy by analysing trends, competitor activities, and client needs.
- Realigned business development priorities by coordinating marketing, product, and finance teams.
- Boosted brand awareness by engaging with industry stakeholders at networking events and exhibitions.
- Hyderabad, India.
On Job Trainee (F&B) Production
Novotel Ibis Chennai Sipcot
Chennai
07.2021 - 07.2023
- Prepared breakfast items for customers in a fast-paced kitchen environment.
- Prepared mise-en-place to ensure efficient kitchen operations
- Assisted commis chefs and head chefs in food preparation and service
- Sanitised workstations to maintain hygiene standards
- Maintaining freezer temperatures
Trainee(F&B) Production and (F&B) Service
Ramada Udaipur Resort and spa
Udaipur
10.2019 - 02.2020
Education
Intermediate - MPC
Sri chaitanya junior college
Guntur 01-2017
M.Sc. - International Business with Advanced Research
University of Hertfordshire
Hatfield01-2026
B.sc - Catering Science and Hotel Management
Risali Institute of Management
Visakhapatnam 01-2020
Skills
- Operational management
- Team leadership
- Customer service
- Customer engagement strategies
- Cash handling
- Business intelligence tools
Certification
- Communicating with Confidence, 2015
- International Marketing Foundations, 2015
Custom
https://www.linkedin.com/in/venkatesh-upputholla
Timeline
Duty Manager
Hitchin Priory Hotel
03.2024 - Current
Business Development Executive
SKYYLIVES INFOTECH
07.2021 - 07.2023
On Job Trainee (F&B) Production
Novotel Ibis Chennai Sipcot
07.2021 - 07.2023
Trainee(F&B) Production and (F&B) Service
Ramada Udaipur Resort and spa
10.2019 - 02.2020
Intermediate - MPC
Sri chaitanya junior college
M.Sc. - International Business with Advanced Research
University of Hertfordshire
B.sc - Catering Science and Hotel Management
Risali Institute of Management