Vasile Viorel Bozga
Godmancester,Huntingdon
Summary
Patient Care Assistant with 10 years of experience in delivering high-quality patient care and managing efficient operations. Proficient in administration and program management, supporting clinical staff and addressing diverse care needs. Strong interpersonal skills foster patient independence and engagement, enhancing overall satisfaction. Proven ability to thrive in high-pressure environments while driving team performance and ensuring exceptional customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Health Care Support Worker
NHS Royal Papworth
Cambridge, United Kingdom
04.2023 - Current
- Working in the Intensive Care Unit as a band three.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Delivered high-quality patient care, including personal hygiene assistance, medication administration, and mobility support.
- Engaged in respectful communication, respecting the dignity of those in care.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Advocated for residents' rights and wellbeing, ensuring their voices were heard.
- Administered first aid and emergency interventions as needed, demonstrating quick decision-making skills.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Monitored vital signs and patient symptoms, reporting any changes to senior healthcare professionals to maintain patient health.
- Closely monitored patients' health by taking blood, monitoring blood pressure, checking weight and assessing heart rate.
- Efficiently and effectively managed emergencies and provided guidance to care workers, completing without difficulty.
- Completed regular checks on patient vitals, condition and recovery.
- Used exceptional communication and relationship-building abilities to consistently deliver friendly, professional patient care.
- Conducted risk assessments in patient environments to identify potential hazards and implement preventive measures.
- Provided general assistance during the admission of new patients.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
HCA- Rapid Mobilisation Team
Social Care services LTD
Whiteley
09.2021 - 04.2024
- Conducted risk assessments in living environments to identify potential hazards and implemented safety measures.
- Managed challenging behaviour through de-escalation techniques and person-centred approaches.
- Supported and assisted patients with taking required medication, safeguarding physical and mental wellbeing.
- Managed medication schedules for residents, meticulously recording doses and times to maintain health standards.
- Developed strong rapport with service users, understanding their personal stories and preferences to provide tailored support.
- Feeding PEG-administered medication.
- Dealing with complex care for brain injury.
- Complex care for spinal injury.
- Tracheostomy care and management.
- Responded to emergencies with composure and professionalism, applying first aid and crisis management skills when necessary.
- Observed and documented patient behaviour, promptly reporting changes to medical staff.
- Conducted training sessions on safeguarding, first aid, and infection control, raising awareness and preparedness among staff.
- Participated in professional development opportunities to stay informed on best practices in aged care.
- Encouraged service users to be independent and active members of society.
- De-escalated violent, aggressive and threatening behaviour.
Senior Health Care Assistant
Trust Home Care Solution
Cambourne
04.2018 - 09.2021
- Delivered friendly, professional, and patient-centered care through strong communication skills.
- Assisted patients with additional needs during meal service to promote independence.
- Provided specialized attention to vulnerable patients, ensuring their comfort and safety.
- Maintained dignity and respect while assisting patients with personal hygiene tasks.
- Recorded medical notes accurately to facilitate safe monitoring of patient conditions.
Health Care Assistant
Multi-Care Solution LTD
Huntingdon
06.2016 - 04.2018
- Maintained and updated digital patient records to ensure accuracy and compliance.
- Documented care plans, hospital actions, and patient activities following best practices.
- Fostered independence in patients while assisting with daily routines.
- Established rapport with patients to enhance health and wellbeing.
Betting Manager
Opap Kenedy
Nicosia, Cyprus
04.2003 - 03.2016
- Monitored staff performance and developed improvement plans to boost productivity.
- Delivered comprehensive training programs to elevate team skills and capabilities.
- Conducted performance reviews, identifying development opportunities and recognizing top performers.
- Optimized workforce scheduling to balance workloads and mitigate employee burnout.
- Cultivated a work environment prioritizing continuous improvement and quality outcomes.
- Recruited staff for vacancies, ensuring consistent enforcement of policies.
Education
A-Levels - Mechanical Lochsmith
High School
Romania01-2001
Business Administration Level 3 -
Professional London College
01-2021
Business Management (BA)
University of Wales Trinity Saint David
London, ENGSkills
- Medical confidentiality
- Digital record management
- Care planning
- Team collaboration
- Time management
- Problem solving
- Infection prevention and control
- Staff performance management
- Team training
- Workforce scheduling
- Risk assessment
- Continuous improvement
- Teamwork
- Positive attitude
Certification
- High School
- Business Administration(RQF) Level 3
- Driving Licencre
- Business Management Undergraduate in course second year
Accomplishments
- Enhanced operational processes, implementing improvements across departments to increase productivity and profitability.
- Improved performance reviews by effectively handling customer complaints and introducing monthly staff training sessions.
- Streamlined workflow by consolidating lengthy procedures and eliminating redundant documentation, resulting in more efficient and timely project completion.
- Recognised by management for leading strategic projects that delivered outstanding service quality and measurable business improvements.
- Planned and coordinated cross-departmental projects, resulting in increased efficiency, higher client satisfaction, and improved overall performance.
Affiliations
- Member, Association of 2000
- Member, 150000 Union
Languages
Romanian
First Language
English
Upper Intermediate
B2
Greek
Intermediate
B1
Timeline
Health Care Support Worker
NHS Royal Papworth
04.2023 - Current
HCA- Rapid Mobilisation Team
Social Care services LTD
09.2021 - 04.2024
Senior Health Care Assistant
Trust Home Care Solution
04.2018 - 09.2021
Health Care Assistant
Multi-Care Solution LTD
06.2016 - 04.2018
Betting Manager
Opap Kenedy
04.2003 - 03.2016
A-Levels - Mechanical Lochsmith
High School
Business Administration Level 3 -
Professional London College
Business Management (BA)
University of Wales Trinity Saint David