Noreen Mulligan
Senior Health Care Support Worker. Trainee Teaching Assistant.
Bristol,Bristol
Summary
Health care support worker with 30 years of experience in delivering compassionate patient care across various settings.
Specializes in patient assistance, medical record management, and collaboration with multidisciplinary teams.
Provides empathetic guidance to patients and families during challenging times, ensuring high standards of care.
Demonstrates adaptability in diverse healthcare environments, contributing effectively as a team asset.
Overview
33
33
years of professional experience
Work History
Health Care Support Worker
University Hospital Bristol
Bristol, Bristol
01.2023 - 01.2026
- Haematology & Oncology Department D701
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Documented care provided and maintained accurate and up-to-date records.
- Assisted patients with daily personal care tasks, including bathing, dressing, and grooming to promote comfort and hygiene.
Healthcare Support Worker
University Hospital Bristol and Weston
Bristol
04.1996 - 01.2026
- Monitored patients' conditions, recorded vital signs, and reported any changes to the nursing staff.
- Accurately recorded and monitored vital signs, contributing to effective patient care.
- Supported healthcare professionals in delivering high-quality patient care through essential assistance.
- Efficiently assisted healthcare professionals, improving workflow and patient outcomes.
- Assisted patients with daily activities, maintained clean and safe environment, and ensured smooth operation of healthcare facility.
- Successfully maintained a high standard of cleanliness and hygiene within the healthcare facility.
- Assisted in preparing and maintaining patient records, safeguarding confidentiality and accuracy.
- Provided emotional support to patients and families, alleviating concerns and enhancing overall experience.
- Enhanced patient satisfaction through compassionate and empathetic support.
- Ensured compliance with healthcare regulations and confidentiality protocols.
- Played a key role in a team that consistently received positive feedback from patients and families.
Health Care Support Worker
University Hospital Bristol
Bristol
06.2020 - 09.2022
- Oversaw patient care initiatives within cardiac department c503.
Facilitated efficient operations to enhance the patient experience.
Coordinated with healthcare teams to ensure adherence to quality standards. - Built strong, trusting relationships with patients by providing continuous support and delivering the best possible care.
- Oversaw patient care initiatives within cardiac department c503.Facilitated efficient operations to enhance the patient experience.Coordinated with healthcare teams to ensure adherence to quality standards.
- Documented care provided, ensuring accurate and up-to-date records were kept.
Health Care Support Worker
University Hospital Bristol
Bristol
11.2014 - 05.2020
- Assisted patients with daily personal care tasks, including bathing, dressing, and grooming to promote comfort and hygiene.
- Established trusting relationships with patients through consistent support and high-quality care, enhancing their overall experience.
- Supported trauma and orthopaedic care in Ward A604, contributing to patient recovery and well-being.
- Maintained accurate and up-to-date care records, ensuring compliance with care standards and facilitating effective communication.
Healthcare Support Worker
University Hospital Bristol
Bristol
07.1999 - 11.2014
- Oversaw cardiac high dependency unit, ensuring patient safety and comfort through effective care coordination.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Assisted patients with daily personal care tasks, including bathing, dressing, and grooming to promote comfort and hygiene.
Trainee Healthcare Assistant
University Hospital Bristol
Bristol
04.1996 - 07.1999
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Coordinated patient care in Ward 29, ensuring comfort and support during treatment
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
Health Care Support Worker
Poole Hospital Trust
Poole
04.1993 - 04.1996
- Assisted patients in stroke rehabilitation ward, facilitating recovery and promoting independence.
- Cared for elderly patients in residential settings, enhancing quality of life through personalised assistance.
- Delivered patient care at Pool General Hospital, ensuring comfort and support for diverse needs.
Education
Certificate of Higher Education - TENANCY TQUK Level 2 Certificate in Understanding Autism 2023
The Restore Trust Bristol
Bristol 01-2026
Certificate of Higher Education - TENANCY TQUK Level 2 Certificate in Understanding Autism 2023
The Restore Trust Bristol
Bristol 01-2026
GCSE and A Level - Maths, English
Saint Patricks Secondary School.
County Armagh. Northern Ireland.01-2026
Skills
- Patient interaction
- Infection control
- Hoist operation
- Patient record keeping
- Child safeguarding
- NHS organisational standards
- Patient handling
- Food preparation
- Confidentiality maintenance
- Record management
- ADL assistance
- Infection prevention
- Patient observation
- Disability Care
- Vital signs monitoring
- Daily living support
- Personal care
- Team collaboration
- Health and safety
- Quality assurance
- Safety protocols
- Patient bathing
- Report-writing
- Empathetic communication
- Personal hygiene promotion
- Stoma care
- Nutrition monitoring
- Infection control procedures
- Basic Life Support Certification
- Emotional support
- Healthcare safety
- Personal hygiene assistance
- Care assistance
- Confidentiality compliance
- Client interaction
- Infection control
- Documentation
- Patient care
- Behaviour management
- Nutrition assistance
- Vitals recording
- Administering medicine
- Mobility support
- Care planning
- Professionalism
- Elderly care
- Person-Centred Approach
- Infection control practices
- Resident washing and dressing
- Medicine administration
- Meal and drink service
- Documentation development
- Medical records
Languages
English
First Language
Timeline
Health Care Support Worker
University Hospital Bristol
01.2023 - 01.2026
Health Care Support Worker
University Hospital Bristol
06.2020 - 09.2022
Health Care Support Worker
University Hospital Bristol
11.2014 - 05.2020
Healthcare Support Worker
University Hospital Bristol
07.1999 - 11.2014
Healthcare Support Worker
University Hospital Bristol and Weston
04.1996 - 01.2026
Trainee Healthcare Assistant
University Hospital Bristol
04.1996 - 07.1999
Health Care Support Worker
Poole Hospital Trust
04.1993 - 04.1996
Certificate of Higher Education - TENANCY TQUK Level 2 Certificate in Understanding Autism 2023
The Restore Trust Bristol
Certificate of Higher Education - TENANCY TQUK Level 2 Certificate in Understanding Autism 2023
The Restore Trust Bristol
GCSE and A Level - Maths, English
Saint Patricks Secondary School.
References
Available on request.
Hobbies and interests
My Hobbies Include:
- Music.
I played In an Irish traditional music band. My Instrument was the accordion.
We preformed all over Ireland and to America.
Our success was wining the All-Ireland Music award.
Art.
Art was one of my favourites.
Custom Section
My strengths are my ability to adapt to change.
My focus has always been to deliver excellent care to our patients.
I believe I am a good team member.
Over my employment years I have obtained great educational experience and have always shared my knowledge with colleagues.
Within my employment I have had the pleasure of providing support to many new/old colleagues.
I have had many opportunities to dedicate time and attention to always deliver great care to others.
I am very proud for achieving this level of dedication to the NHS.
My reason for applying for a new position is that I am keen to join a new environment to fulfil my remaining years in employment.
Working within the NHS industry has taken its toll on me. Mentally & physically I do need a change of environment.
With all of my knowledge and experience I want to maintain that for the years I have left to work.
I am excited for this new chapter.
Thank you for taking the time to read my application.
References
Available on request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies and interests
My Hobbies Include:
- Music.
I played In an Irish traditional music band. My Instrument was the accordion.
We preformed all over Ireland and to America.
Our success was wining the All-Ireland Music award.
Art.
Art was one of my favourites.