Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
References
Timeline
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VANISHA WAGHAJIANI

London

Summary

Assistant Manager with a strong track record in administrative oversight and resource management. Expertise in optimizing schedules and personnel allocation to meet organizational goals. Proficient in technology and committed to continuous improvement initiatives.

Results-oriented leader with expertise in team management and project execution. Proven track record of enhancing productivity through effective communication and collaboration. Dedicated to creating positive work environments that drive success.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Assistant Manager

Toolstation
08.2018 - 09.2025
  • Began role as sales assistant, advancing to supervisor post-graduation in 2022, and subsequently promoted to assistant manager in March 2024.
  • Main role includes providing excellent customer service regularly, ensuring the store layout and staff performance comply with company guidelines, handling cash and daily banking checks, and weekly meetings with upper management to review store performance.
  • Collaborated with the current team to elevate Harrow Toolstation from the bottom 100 in the company to Store of the Year 2025.
  • Designated as a new-trainee manager responsible for training newly hired staff, showcasing proficiency in effectively conveying job requirements and expectations of staff.
  • Administer and uphold all site paperwork encompassing H&S risk assessments, contractor permits, and staff HR folders.

Education

Master of Chemistry (MChem) -

University of Reading
09.2018 - 06.2022

IMB Data Analysis Professional Certificate -

Coursera
08.2023 - 09.2023

Skills

  • Collaborative & Team Dynamics - Comfortable working with multidisciplinary teams, adapting communication to resolve conflicts with customers and between staff
  • Time Management & Prioritisation - Balancing multiple responsibilities, including academic commitments, part-time work and society commitments whilst achieving top grades
  • Problem Solving and Conflict Resolution - Successfully dealt with arising issues quickly and effectively when dealing with customer complaints and problems with stock delivery
  • Data Analysis & Presenting - Proficient in Python, SQL, and R, with experience using data visualisation techniques like Tableau and Matplotlib
  • Compliance Awareness – Managed site paperwork including H&S risk assessments, contractor permits, and HR records, ensuring compliance with company standards
  • Leadership Skills – Progressed from Sales Assistant to Assistant Manager, training and mentoring staff while driving performance improvements that led to Store of the Year recognition
  • Health and Safety Compliance – Conducted risk assessments, removed unsafe equipment, and implemented safe working practices to protect staff and customers
  • Resilience Under Pressure – Delivered results during peak retail periods, balancing customer service with operational duties while remaining calm and adaptable

Websites

Certification

Emergency First Aid Qualified with St. Johns Ambulance

Languages

Korean
Elementary
Gujarati
Upper intermediate

References

References available upon request.

Timeline

IMB Data Analysis Professional Certificate -

Coursera
08.2023 - 09.2023

Master of Chemistry (MChem) -

University of Reading
09.2018 - 06.2022

Assistant Manager

Toolstation
08.2018 - 09.2025

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VANISHA WAGHAJIANI