Vanesa Závodská
Edinburgh,Midlothian
Summary
Detail-oriented and people-focused HR postgraduate with a Master’s degree in Human Resource Management and a background in HRM and Psychology. Brings hands-on experience in people administration, staff support, scheduling, and communication from retail management roles, alongside a strong academic understanding of HR processes and employee behaviour. Seeking an entry-level HR or recruitment role within the UK as the first step in a professional career in human resources.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Shop manager
Abbey Antiques, Stirling
Stirling
03.2024 - 01.2026
- March 2024 – Present
- Manage day-to-day store operations, overseeing customer service, stock management, and administrative tasks.
- Apply problem-solving skills to resolve customer queries and operational issues in a fast-paced retail environment.
- Oversee inventory processes, including receiving, pricing, recording, and merchandising new stock.
Maintain high standards of accuracy and attention to detail when handling luxury, vintage, and antique items. - Lead and support staff on shift, ensuring smooth operations and a positive customer experience.
- Tracked sales targets regularly, adjusting strategies as necessary for maximum profitability achievement.
Luxury sales consultant
Fraser Hart, Stirling
Stirling
11.2021 - 08.2024
- November 2021 – August 2024
- Temporary Assistant Manager: June 2022 – November 2022
- Delivered exceptional customer service, resulting in positive feedback and referrals.
- Delivered high-quality customer service while supporting daily store operations within a busy retail environment.
- Regularly supervised shifts as Temporary Assistant Manager, acting as a point of contact for staff and management.
- Supported recruitment and onboarding activities, assisting with hiring decisions and new starter integration.
- Managed and supported a team of four employees, contributing to rota planning, task delegation, and performance monitoring.
- Handled customer complaints and internal team issues professionally, applying conflict-resolution and communication skills.
- Developed strong organisational, leadership, and interpersonal skills through ongoing supervisory responsibilities.
Education
Master of Science - Human Resource Management
University of Edinburgh
Edinburgh 09.2025 - 11.2025
Bachelor of Arts with Honors - Human Resource Management and Psychology
University of Stirling
Stirling 09.2020 - 06.2024
Skills
- Leadership
- Teamwork
- Time Management Skills
- Communication
- Critical Thinking
- Problem Solving
- Able to handle pressure
Certification
- Master of Science Edinburgh Award in Global Employability 24-25 (with focus on developing cross-cultural communication, resilience and critical thinking)
- Certificate of Completion for Negotiation Masterclass with Ex Facie Negotiation consultants at University of Edinburgh
- CIPD student ambassador
LANGUAGES
Czech- Native proficiency
English- Bilingual proficiency
REFERENCES
Available upon request
Timeline
Master of Science - Human Resource Management
University of Edinburgh
09.2025 - 11.2025
Shop manager
Abbey Antiques, Stirling
03.2024 - 01.2026
Luxury sales consultant
Fraser Hart, Stirling
11.2021 - 08.2024
Bachelor of Arts with Honors - Human Resource Management and Psychology
University of Stirling
09.2020 - 06.2024