Usama Bin Amin

• To deal with customers on a daily basis, making sure that they receive an outstanding customer service at all times
• Operate the computerised till and complete any and all necessary paperwork
• Ensure that shelves are fully stocked at all times
• Receive, check and store stock deliveries
• Assist in closing the garage, securing monies and stock
• To be flexible at all times and be able to work as and when required

As a Customer Coordinator, I effectively managed customer inquiries, resolving issues promptly and

professionally. I built strong relationships, ensuring customer satisfaction and loyalty, while efficiently

processing orders, handling returns, and maintaining accurate sales records.

In my role as Customer service representative,I served as the primary point of contact for customers,

promptly addressing inquiries and resolving issues in a professional and courteous manner. I also

developed and maintained strong relationships with customers, fostering loyalty and satisfaction through

personalized service. My day-to-day responsibilities included processing orders, handling returns and

exchanges, and ensuring accurate records of customer interactions and sales were maintained, providing

valuable insights for future business decisions.