Uchechi Rose Charles Izuchukwu
Port-harcourt,Nigeria
Summary
Adaptable and driven, looking to transition into role as Medical Secretary. Boasts strong organisational skills combined with excellent communication abilities. Aiming to streamline administrative processes and enhance patient service quality.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
11
11
years of professional experience
Work history
Medical secretary
Grace Touch Hospital
Abia state , Nigeria
2017.07 - 2021.08
- Liaised with pharmaceutical representatives, ensuring regular supply of necessary medicines.
- Handled cash transactions for consultation fees, maintaining financial integrity of the practice.
- Executed tasks given by healthcare professionals effectively leading to smooth workflow.
- Managed medical records, ensuring accuracy and accessibility.
- Improved office efficiency with organised filing systems.
- Scheduled appointments to reduce patient waiting times.
- Supported hospital staff for smooth day-to-day operations.
- Attended meetings and recorded minutes to keep proper documentation.
- Set new appointments, rescheduled appointments, and sent reminders.
Terminal operations manager
Classic Marine Services Limited
Lagos state, Nigeria
2010.04 - 2017.05
- Optimised process efficiency through proactive strategy implementation.
- Leveraged advanced technology to increase operational accuracy.
- Maintained strict adherence to regulatory guidelines for compliance assurance.
- Instituted risk management procedures, reducing potential hazards in the workplace.
- Managed daily terminal operations for smooth workflow.
- Evaluated staff performance regularly, ensuring optimal productivity.
- Actioned customer feedback to promote continued service improvement.
Education
Bachelor of Science - Microbiology
Abia State University, Uturu
Umuahia 09.2021
West African Examination Council - WACE
Ossah Community Secondary School Umuahia
Umuahia 05.2009
First school leaving certificate - FSLC
Ogwumabiri ukwuapu community primary school
Umuahia 06.2002
Skills
- Patient-Focused service
- Patient file organisation
- Professional empathy
- Patient relation building
- Confidentiality management
- Integrity and trustworthiness
- Time management efficiency
- Teamwork and collaboration
- Professional phone etiquette
- Patient registration
- Scheduling appointments
Timeline
Medical secretary
Grace Touch Hospital
2017.07 - 2021.08
Terminal operations manager
Classic Marine Services Limited
2010.04 - 2017.05
Bachelor of Science - Microbiology
Abia State University, Uturu
West African Examination Council - WACE
Ossah Community Secondary School Umuahia
First school leaving certificate - FSLC
Ogwumabiri ukwuapu community primary school