Ubaid Ur Rehman
London
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Professional and industrious Security Receptionist bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Receptionist
1st Response Security LTD
06.2022 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Security Officer
Total Security Services (T.S.S)
01.2023 - 05.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Observed video surveillance systems for prompt emergency response.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed incident reports and activity logs for accurate, current records.
- Conducted daily store walk-throughs to identify potential security risks.
Education
Bachelor of Science - Bsc Biology (hons)
University of Greenwich
London, United Kingdom06.2025
High School Diploma -
Society Public School
Lahore,Pakistan01.2022
Skills
- Report Preparation
- Office Administration
- Business Correspondence
- Inventory Management
- Customer Service
- Call Management
- Appointment Scheduling
- Administrative Support
- Security Awareness
- Several Screen Monitoring
Certification
- SIA Licensed [Door supervisor] - [1 year]
- SIA CCTV License - [1 year]
- [Anti Counter Terrorism ] Training - [6 months ]
Languages
Urdu
Native language
English
Proficient
C2
Timeline
Security Officer
Total Security Services (T.S.S)
01.2023 - 05.2023
Security Receptionist
1st Response Security LTD
06.2022 - Current
Bachelor of Science - Bsc Biology (hons)
University of Greenwich
High School Diploma -
Society Public School
- SIA Licensed [Door supervisor] - [1 year]
- SIA CCTV License - [1 year]
- [Anti Counter Terrorism ] Training - [6 months ]
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