Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Tyler Cherry

Basingstoke,United Kingdom

Summary

Talented finance professional with proven expertise in loan and credit management. Meticulous in maintaining accurate, up-to-date records. Proficient in inventory management, bookkeeping, automated payment systems, and familiarity with FCA regulations.

Driven professional with firm background of discretion and confidentiality. Strong command of data security and client privacy protocols alongside the delivery and maintaining of proactive customer service and rapport building.

Overview

10
10
years of professional experience
10
10
years of post-secondary education

Work history

Credit Controller

Tomato Energy
Basingstoke
01.2025 - 08.2025
  • Creating and managing documentation of accounts portfolio worth approx. £900,000 (+/- 15%)
  • Establishing new internal processes for account management and collections.
  • Maintaining healthy and professional relationship with suppliers and clients, both commercial and domestic.
  • Coordinating with other departments in new and existing projects to ensure their completion and maintenance.
  • Reviewing and analysing account information and data to satisfy external queries and complaint resolutions.
  • Updating senior management on progress of specific projects and portfolio updates.
  • Liaising with third party debt collectors, partners, and brokers to ensure smooth and consistent experience.

Collections Agent

Castle Trust Bank (OMNI Capital)
Basingstoke
10.2022 - 01.2025
  • Managed high-volume calls daily; maintained patience and professionalism at all times.
  • Maintained compliance with FCA regulations, ensuring ethical debt collection practices.
  • Negotiated payment plans for improved revenue collection.
  • Improved customer relations with empathetic and understanding approach to collections.
  • Updated client files regularly, ensuring accurate record keeping for future reference.
  • Conducted thorough research for enhanced debtor tracing efforts.
  • Scheduled regular follow-ups with clients; ensured timely debt repayments.

Receptionist

Wellington Country Park
Odiham
04.2022 - 10.2022
  • Building relationships with customers and families.
  • Taking part and assisting in seasonal promotions and events.
  • Up-selling visitors to become annual members, along with selling up rides and activities outside base ticket cost.
  • Experience in outside maintenance of park and its facilities.
  • Dealing with public inquiries and concerns about aspects of the park.
  • Assisting parents with children with disabilities throughout the park when needed.

Property Procurement Negotiator

MEARS GROUP PLC
Basingstoke
10.2021 - 03.2022
  • How to build relationships between businesses as first point of call.
  • Negotiation tactics in securing properties that would have otherwise been unavailable.
  • Handling sensitive and classified information with great care and caution.
  • Prioritising key deadlines for specific accounts.
  • Updating clients in formal and timely fashion.

Business Development Manager

CSE Education Systems
Oxford
05.2021 - 09.2021
  • Keeping up-to-date with national and local laws and policies regarding private contracts with the public sector.
  • Assessing profitability and risk potential of new offers and contracts.
  • Issuing live updates to clients on events and policy changes issued by governing bodies.
  • Assessed competitor activities for strategic positioning.
  • Conducted market research to identify potential business opportunities.
  • Drew on understanding of key markets to push development of business strategies.

Sales Assistant

Clarks
Basingstoke
05.2016 - 05.2021
  • Developed rapport with customers daily in fast-paced environment.
  • Managed emotional situations and addressed aggressive customer behaviour effectively.
  • Setting example for controlling hazardous situations to ensure safety.
  • Provided attentive support for customers with special needs, fostering inclusivity.
  • Optimised staff distribution during peak hours for enhanced service efficiency.
  • Executed payroll and cash reconciliation as official key-holder.
  • Handled cash transactions securely during and after trading hours.
  • Trained new staff across multiple stores for peak season demands.
  • Consistently hitting or exceeding preset sales targets.

Cashier

Burger King
Basingstoke
11.2015 - 02.2016
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Balanced till at end of day, maintaining accurate records.
  • Resolved customer complaints professionally leading to higher retention rates.

Education

Master's Degree - Politics and International Relations

University of Winchester
Winchester, Hampshire
09.2020 - 07.2021

Undergraduate degree - Politics and International Relations

University of Winchester
Winchester, Hampshire
09.2017 - 07.2020

A Level Qualifications - Politics, History, Extended Project, Film

Queen Mary's College
Basingstoke, Hampshire
09.2014 - 08.2016

GCSE qualifications -

The Costello School
Basingstoke, Hampshire
09.2009 - 08.2014

Skills

  • Microsoft Office Suite
  • Event planning and coordination
  • Data analysis and reporting
  • Inventory management
  • Familiarity with FCA regulations
  • Effective communication
  • Relationship building
  • Adaptability and flexibility
  • Leadership experience
  • Automated payment systems experience
  • Bookkeeping expertise

Affiliations

Hiking, Camping, and experiencing new outdoor physical activities.

Gaming, Politics and History, and Reading

Timeline

Credit Controller

Tomato Energy
01.2025 - 08.2025

Collections Agent

Castle Trust Bank (OMNI Capital)
10.2022 - 01.2025

Receptionist

Wellington Country Park
04.2022 - 10.2022

Property Procurement Negotiator

MEARS GROUP PLC
10.2021 - 03.2022

Business Development Manager

CSE Education Systems
05.2021 - 09.2021

Master's Degree - Politics and International Relations

University of Winchester
09.2020 - 07.2021

Undergraduate degree - Politics and International Relations

University of Winchester
09.2017 - 07.2020

Sales Assistant

Clarks
05.2016 - 05.2021

Cashier

Burger King
11.2015 - 02.2016

A Level Qualifications - Politics, History, Extended Project, Film

Queen Mary's College
09.2014 - 08.2016

GCSE qualifications -

The Costello School
09.2009 - 08.2014
Tyler Cherry