Jonathan Veale
Clacton-on-Sea,Essex
Summary
Results-driven Credit Controller with knack for resolving outstanding debts and improving cash flow management. Enhanced collection processes and reduced overdue accounts, contributing to healthier financial statements. Known for clear communication and fostering strong client relationships to ensure timely payments.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Credit Controller
Paintwell
Colchester, Essex
12.2023 - 01.2025
- Observed strict confidentiality policies to maintain data integrity
- Reducing the aged debt
- Interacted and built collaborative relationships with marketing, sales and operations staff and customers
- Evaluated office processes and suggested efficiency improvements
- Negotiating and chasing debt by emails and telephone calls
- Sending weekly reminder letters to individuals
- Building strong relationships with clients
- Understand an individual’s current financial position and agree a suitable financial repayment plan
- Using in-house methods to trace addresses
- Working with Excel to produce Statements for businesses
- Daily bank reconciliations
- Reducing the aged debt +120 days down by £197,500
- Implementing simpler methods for daily bank recs
- Creating a transfer and refund log for intercompany payments and customer refunds
- Negotiated repayment arrangements, improving cash flow in the process.
Finance Assistant
Alstons Furniture
Colchester, Essex
07.2022 - 11.2023
- Observed strict confidentiality policies to maintain data integrity
- Compiled various reports relating to budgets, expenses and payroll for review
- Interacted and built collaborative relationships with marketing, sales and operations staff
- Evaluated office processes and suggested efficiency improvements
- Monitored accounts payable and receivable statuses, keeping financial records up to date
- Communicated with suppliers to reconcile invoice payments
- Reconciled all company accounts, including credit cards, employee expenses and commissions
- Reviewed general ledger entries and assessed accuracy
- Handled supplier invoices from receipt to timely payment
- Maintained up-to-date general ledger documentation for thorough reference
- Monitored account reconciliation processes for data integrity
- Developed records storage and maintenance for improved audit reliability
Production Administrator
Pickering interfaces
01.2022 - 07.2022
- Liaising with various teams to acknowledge sales orders
- Be responsive to lead time quotation emails
- Raise and complete work orders
- Advise sales offices of any delays with outstanding orders
Administrator/ Marketing
BGG
05.2021 - 12.2021
- Recording and updating admin databases and files
- First point of contact for accounts payable and receivable
- Chasing payment of invoices
- Responsible for the input & maintenance of sage, produce purchase orders, issue invoices & statements and process client invoices for payment
- Company credit cards reconciliation
- Collating time sheets and keeping KPI info up to date
- Handling of waste transfer notes and matching delivery notes to invoices
- Working in accordance with National Health & Safety requirements and compliance with our ISO 45001, ISO 9001 and ISO 14001 accreditations
- Any other duties requested by Management that are reasonable and consistent with the role
Weighbridge Administrator
Brice Aggregates
04.2021 - 04.2021
Firefighter
Essex County Fire & Rescue Service
06.2019 - 02.2021
Finance Administrator/ Facilities Co-Ordinator
Sodexo
07.2018 - 10.2018
- Colchester Garrison PFI
- Ensure all finance administrative and support tasks are completed in a timely manner
- Be able to provide financial information at the request of the Client
- Delivery and completion of month-end activity – Client invoices which requires significant and accurate data input
- Acting as key contact point for Site Managers & Site based operational and admin staff in and around financial support and activities, providing guidance, support and education on specific areas of activity
- Colchester Garrison PFI
- Built stronger customer relationships and implementing weekly catch-up calls with the biggest customers
- Reconciled all customer accounts for true reflections on their accounts and getting any necessary credits raised
Shop floor Assistant/Warehouse Operative
Asda
Harwich
05.2016 - 06.2018
- Stocked shelves neatly and accurately, maintaining visual standards of shop floor.
- Organised product displays attractively, enhancing store aesthetics.
- Ensured customer satisfaction by providing excellent service on shop floor.
Credit Control Officer
Serco ASP
Witham
01.2015 - 05.2016
- Company Overview: www.sercoasp.com
- Reducing the aged debt for NHS Organisations
- Reconciling Ledger Databases back to the control codes
- Meeting KPI’s
- Completing Agreement of Balances exercises
- Negotiating and chasing debt by emails and telephone calls
- Sending weekly reminder letters to individuals
- Liaising between NHS Shared Business Services to check invoice statuses on Local NHS CCG’s invoices
- Building strong relationships with clients
- Understand an individual’s current financial position and agree a suitable financial repayment plan
- Completing standing order mandates
- Using in-house methods to trace addresses
- Working with Excel to produce Statements for businesses
- Www.sercoasp.com
- Other daily tasks included- Making sure diary entries were inputted correctly
- Liaising with NHS Shared Business Services to check statuses of NHS invoices
- Other monthly tasks included- Reconciling debts to control codes back to the aged debt
- Checking standing order payments have been made
- Issuing monthly statements of accounts
Accounts Payable Assistant
Serco ASP
01.2012 - 05.2012
- Company Overview: www.sercoasp.com
- Processing accounts and incoming payments in compliance with financial policies and procedures
- Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data
- Completing daily call overs
- Completing refunds
- Www.sercoasp.com
- Assisting and diagnosing I.T issues and rectifying where possible
- Uploading to new operating System
Education
GCSES - Maths (B), English Language and Literature (C&D), History (C), Geography (C), Media Studies Double Award (D&D)
Clacton Coastal academy
Clacton-on-Sea, Essex 09.2006 - 06.2011
BTEC's - ICT (PASS), Science (PASS)
Clacton Coastal Academy
Skills
- Ethical integrity
- Tactful discretion
- Banking system familiarity
- Familiarity with fca regulations
- Customer handling
- Knowledge of insolvency procedures
- Risk assessment knowledge
- Proactive arrears chasing
- Advanced accounting principles understanding
- Debt recovery techniques
- Decision-Making confidence
- Knowledge of legal processes
- Financial reporting
- Account reconciliation
- Invoice query resolution
- Issue review
- Financial statement analysis
- Bank reconciliation
- Microsoft Excel proficiency
- Database management
- Regulatory compliance
- Quality Assurance
- Process Improvement
- Conflict Resolution
- Account dispute resolution
- Debtor days reduction
- Assertiveness
Custom
I am a keen sportsman, who loves participating in a variety of sports and have represented for local sports teams in Hockey and Rugby. I was also in the Air Training Corps for 5 ½ years which enabled me to have the experience of going flying and Gliding as well as adventure training and shooting. I also love spending my time off with my family.
Timeline
Credit Controller
Paintwell
12.2023 - 01.2025
Finance Assistant
Alstons Furniture
07.2022 - 11.2023
Production Administrator
Pickering interfaces
01.2022 - 07.2022
Administrator/ Marketing
BGG
05.2021 - 12.2021
Weighbridge Administrator
Brice Aggregates
04.2021 - 04.2021
Firefighter
Essex County Fire & Rescue Service
06.2019 - 02.2021
Finance Administrator/ Facilities Co-Ordinator
Sodexo
07.2018 - 10.2018
Shop floor Assistant/Warehouse Operative
Asda
05.2016 - 06.2018
Credit Control Officer
Serco ASP
01.2015 - 05.2016
Accounts Payable Assistant
Serco ASP
01.2012 - 05.2012
GCSES - Maths (B), English Language and Literature (C&D), History (C), Geography (C), Media Studies Double Award (D&D)
Clacton Coastal academy
09.2006 - 06.2011
BTEC's - ICT (PASS), Science (PASS)
Clacton Coastal Academy
Similar Profiles
Chris GloverChris Glover
Fire Door Fitter at Hughes and Associates Property Services LtdFire Door Fitter at Hughes and Associates Property Services Ltd
George ArnoldGeorge Arnold
Electrical Improver at Oakmanor ElectricalElectrical Improver at Oakmanor Electrical
Bob PegramBob Pegram
Social Meida And Film Experience at Freelance And UniversitySocial Meida And Film Experience at Freelance And University
Angela Mmakoena LeoatleAngela Mmakoena Leoatle
Credit Controller at SA GreetingsCredit Controller at SA Greetings
Mohammed AbudawoodMohammed Abudawood
Credit Controller at Kimberly-ClarkCredit Controller at Kimberly-Clark