Tyla Scudder-french
Great Wakering,Essex
Summary
Highly organised Administrative and Data Entry professional with over 5 years’ experience providing office support, customer service and accurate record-keeping across retail, office and care settings. Confident using a range of IT systems to input, update and maintain precise information while working to strict deadlines and following established procedures. Recent experience in the care sector has strengthened my reliability, professionalism and ability to handle confidential and sensitive information with discretion, while supporting vulnerable individuals with patience and respect.
I build positive working relationships with people of all ages and backgrounds, communicating clearly and calmly in person, over the phone and in writing. Comfortable explaining tasks, offering reassurance and providing practical support, I bring a flexible, solutions-focused approach to busy environments.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Care worker
Domiciliary Care (Agency), Essex
Rochford, Essex
03.2023 - Current
- Facilitated social activities for elderly individuals, minimising feelings of isolation and loneliness.
- Provided emotional support to patients, enhancing mental well-being.
- Established strong rapport with patients through effective communication, fostering trust and respect.
- Liaised with multidisciplinary team members to guarantee seamless care service provision.
- Maintained confidentiality regarding sensitive personal data in compliance with relevant UK legislation.
- Reported on clients' progress to evaluate service impact.
- Administered medication to patients, ensuring proper health management.
- Recommended clients for specific treatment programmes to aid timely recovery.
- Managed household chores, created a clean environment.
- Assisted patients with daily living activities for increased independence.
Online Orders / Home Shopping Manager
Asda
Great Wakering, Essex
04.2020 - 03.2023
- Coordinated cross-departmental collaboration for improved workflow.
- Liaised with suppliers to ensure timely deliveries.
- Oversaw daily operations to achieve high productivity levels.
- Successfully delivered on tasks within tight deadlines.
- Boosted department efficiency by streamlining operational processes.
- Monitored health and safety measures for guaranteed compliance.
- Handled cash register efficiently, ensuring accurate transactions.
- Assisted in inventory counts, maintaining accurate records.
- Led performance reviews, identified areas for improvement.
- Delegated tasks efficiently to maximise productivity.
Office manager
Pro PC Solution
London, City of London
04.2017 - 08.2022
- Streamlined day-to-day office operations, fostering an organised and efficient environment for all staff.
- Managed incoming communications as primary contact, resolving issues and directing queries effectively.
- Maintained accurate client, product, and contract records using Excel, Word, and bespoke systems.
- Coordinated meetings and appointments while managing diaries to ensure timely decision-making.
- Prepared documentation for buying and selling electrical equipment, including licences and contracts.
- Enforced office procedures for licence applications and record-keeping, ensuring compliance and clear audits.
- Coordinated facility maintenance, providing a safe and comfortable work environment.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Managed database to maintain updated records and accuracy.
- Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
- Coordinated team meetings for effective communication and project alignment.
Education
GCSEs - Maths - A*
Kings edmund School
Rochford, EssexGCSEs - Science - A
King Edmund School
Rochford, EssexGCSEs - Information Technology - C
King Edmund School
Rochford, EssexGCSEs - English - A*
King Edmund School
Rochford, EssexA-Levels - Art and Design (Fine Art) - A*
South Essex College
Southend-on-SeaSkills
- Experience in palliative care
- Accurate data management
- Strong organizational skills
- Handling of confidential information
- Client service proficiency
- Ability to meet deadlines
- Trustworthy in task execution
- Microsoft Office proficiency
- Calm interaction with vulnerable populations
- Quick learner of new systems
Certification
▪ NCFE level 2 in creative arts
▪ 2 NCFE level 1 BTEC awards for creative craft
▪ Level 2 BTEC safe learning in a workplace
▪ Level 2 Award in environmental sustainability
▪ Silver Award in the employability for life scheme
▪ Bronze and Silver achievements in Food Skills
▪ Level 2 Food Hygiene and Safety for Catering
Timeline
Care worker
Domiciliary Care (Agency), Essex
03.2023 - Current
Online Orders / Home Shopping Manager
Asda
04.2020 - 03.2023
Office manager
Pro PC Solution
04.2017 - 08.2022
GCSEs - Maths - A*
Kings edmund School
GCSEs - Science - A
King Edmund School
GCSEs - Information Technology - C
King Edmund School
GCSEs - English - A*
King Edmund School
A-Levels - Art and Design (Fine Art) - A*
South Essex College