Richard Donnelly
Paisley,Renfrewshire
Summary
Reliable healthcare professional versed in addressing home-care client needs. Coordinates errands and household tasks to reduce client stress. Assists with ADLs and transportation to deliver support and promote independence. Attentive personal care worker skilled in helping home-bound clients. Diligent about following treatment plans, updating documentation and maintaining healthy environments. Strengths include time management, organisation and multitasking. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
28
28
years of professional experience
Work History
Home Care Worker
Renfrewshire Council
Paisley, Renfrewshire
04.2017 - 02.2025
- Improved quality of life for clients through personalised care support.
- Enhanced client satisfaction by delivering tailored meal plans.
- Ensured adherence to medication routines, promoting health and safety outcomes.
Home Care Worker
Just Kare
Erskine, Renfrewshire
04.2015 - 01.2017
- Oversaw medication administration to ensure compliance with care standards.
- Developed and implemented person-centred support plans to improve client well-being.
- Facilitated dignified and respectful care for all individuals under supervision.
Care Assistant
Bupa
Paisley, Renfrewshire
06.2013 - 06.2016
- Enhanced resident safety through meticulous risk assessments.
- Improved meal service efficiency by streamlining daily operations.
- Boosted resident participation and satisfaction through engaging activities.
Pharmacy Dispenser
Lloyds Pharmacy
Paisley, Renfrewshire
11.2006 - 05.2013
- Achieved seamless communication with nursing homes and healthcare providers, enhancing service delivery.
- Optimised medication dispensing processes for over 800 patients, ensuring prompt and accurate fulfilment of prescriptions.
- Drove initiatives to reduce stock loss and improve reporting accuracy, resulting in enhanced operational efficiency.
Post Person
Royal Mail/Consignia
Linwood, Renfrewshire
05.2001 - 08.2006
- Achieved high levels of customer satisfaction through reliable delivery of mail to 700 addresses daily.
- Streamlined sorting and preparation processes for letters and parcels, reducing delays.
- Facilitated consistent and timely mail deliveries, contributing to overall operational success.
Production worker
West of Scotland farms
Inchinnan, Renfrewshire
05.1997 - 08.2006
- Achieved high-quality fruit and vegetable harvests on various farms in west Scotland through diligent picking and packing practices.
- Maintained optimal working conditions, resulting in improved productivity and team morale.
- Optimised area management, contributing to overall operational effectiveness.
Education
SQA CSYS - Mathematics, Physics
Castlehead High School
Paisley, Renfrewshire04-1999
SQA HIGHERS - Craft and Design, English, History, Physics, Religious Education
Castlehead High School
Paisley, Renfrewshire04-1999
Skills
- Cybersecurity measures
- Proficiency in assistive tools
- Encouragement strategies
- Dementia support supervision
- Data protection standards
- Medical assistance support
- Food intake evaluation
- Disease outbreak management
- Aging population involvement techniques
- Cardiac health review
- Championing client respect
- Mental health awareness
- Support for sensory impairments
- Symptom analysis
- Disaster preparedness planning
- Healthcare applications
- Protocols for patient safety
- Advanced palliative care
- Healthcare communication proficiency
- Self-managed workload organization
- Basic first aid
- Workplace wellness coordination
- Cognitive well-being
- Patient medication management
- Food preparation skills
- Medical support roles
- Palliative patient support
- Load management
- Rehab exercise design
- Assessment and evaluation
- Tailored fitness programs
- Patient progress tracking
- Streamlined partnership integration
- Nutritional management services
- Mental health therapy
- Personal ambition
- Coping mechanisms for stress
Care plan development
Patient relationship building
Mobility aid upkeep
Disability support
Dignity in care
Lifting sling operation
Administrative duties
Client confidentiality
Mobility support
Complex case management
Diabetes awareness
Detailed health record-keeping
Infection control procedures
Physical disability expertise
Bathing support
Patient safety protocols
Working independently
Cleaning
Manual handling
Dementia awareness
Proactive attitude
Medical terminology familiarity
Compassionate caregiving
Long Term Health Conditions
Confidentiality maintenance
Social activity planning
Basic life support
Client mobility support
Blood pressure measurement
Household chores
Health and Safety regulations
Local community engagement
Resilient manner
Handling vulnerability with care
Hoist operation
Adult care
Experience in palliative care
Personal hygiene assistance
Emotional support provision
Familiarity with assistive technology
Medication Administration
Efficient coordination
Personal care delivery
First aid training
Medication management
Meal preparation
Physiotherapy exercises guidance
Proficiency in dementia care
Respite care
Hoist systems
Toileting assistance
Elderly supportive interaction
Positive encouragement
Sensitivity
Efficient shopping and meal preparation
Sensory impairment care
Compassionate communication
Hospital discharge assistance
Waking night shift coverage
Knowledge of infection control
Palliative care experience
Creative problem solving
Personal care
Emotional support
Nutrition and diet understanding
Emotional resilience
Diabetes management
Mental health understanding
Mobility assistance
Tailored care plan updates
Support work
Healthcare software proficiency
Respect for privacy
Companionship offering
Emergency response preparedness
Client condition reporting
Dignity preservation
Languages
English
Bilingual or Proficient (C2)
A1
German
Bilingual or Proficient (C2)
A1
Timeline
Home Care Worker
Renfrewshire Council
04.2017 - 02.2025
Home Care Worker
Just Kare
04.2015 - 01.2017
Care Assistant
Bupa
06.2013 - 06.2016
Pharmacy Dispenser
Lloyds Pharmacy
11.2006 - 05.2013
Post Person
Royal Mail/Consignia
05.2001 - 08.2006
Production worker
West of Scotland farms
05.1997 - 08.2006
SQA HIGHERS - Craft and Design, English, History, Physics, Religious Education
Castlehead High School
SQA CSYS - Mathematics, Physics
Castlehead High School