Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Tulani Dube

London,Lewisham

Summary

Hard worker with a reliant customer service background. Dedicated to Pursue every opportunity to support team members. I am fitted with strong organisational skills. Achieves company goals through exceptional planning and prioritisation and develop and maintain healthy customer pipeline to ensure customers are satisfied.


Motivated worker who is currently pursuing Pharmacy Technician qualification. Strong background in retail environments with outstanding customer service skills and problem solving skills.



Overview

5
5
years of post-secondary education

Work history

Barista/cashier

Soho Coffee
Waterloo , London
12.2023 - 01.2024

As a cashier, I was responsible for accurately processing customer transactions, handling cash and mobile payments while ensuring a smooth and efficient checkout experience. I catered to over 100 customers daily in a busy environment while having a calm and friendly tone

I consistently provided friendly and attentive customer service, addressing questions, resolving issues, and assisting with returns

I maintained a clean and organized checkout area, kept the cash drawer balanced, In addition to my cashier duties, I supported daily store operations by helping with stocking, organizing ingredients, supplies and contributing to a positive team environment.

I also demonstrated my excellence in operating espresso machines with precision and care. aligning with my ideals of swift and efficient customer service. This includes Ensuring freshness of pastries on display, contributing to overall quality assurance.

Education

GCSEs - Business,Maths,English,science,Dt,Geography,

Forest Hill School
London
09.2019 - 06.2024

Skills

  • Positive attitude under pressure
  • Resilience during long shifts
  • Great Customer service and sales skills
  • Punctuality maintenance
  • Patience and tolerance

Affiliations

  • Day Trading
  • Cooking

Languages

Italian
Intermediate

Timeline

Barista/cashier

Soho Coffee
12.2023 - 01.2024

GCSEs - Business,Maths,English,science,Dt,Geography,

Forest Hill School
09.2019 - 06.2024
Tulani Dube