Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Sofia Zajmi

Brighton,Brighton and Hove

Summary

Experienced barista, cashier, and server with a strong track record of providing excellent customer service in fast-paced environments. Skilled in handling cash, preparing beverages and food items, and maintaining a clean and organized workspace. Known for a positive and professional attitude, teamwork, and the ability to manage multiple tasks efficiently.

Overview

3
3
years of professional experience

Work history

Barista, Cashier, Server

Fine Eat Kitchen
Brighton, Brighton and Hove
10.2022 - Current
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Communicated product information to customers, driving informed purchases.
  • Upheld friendly demeanour whilst managing multiple tables simultaneously.

Cleaner

Archipelagos
Brighton, Brighton and Hove
07.2023 - 09.2023
  • Worked quickly to complete cleaning within allotted timeframes.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Used correct procedures to clean floors, communal areas and work spaces.

Education

A-Levels - Economics, Law, Business BTEC, Core Maths

Cardinal Newman College
Brighton, Brighton and Hove
09.2024 -

GCSEs - Mathematics, English Literature, English Language, Business, Physics.

Hove Park School
Brighton, Brighton and Hove
09.2019 - 06.2024

Skills

  • Multitasking proficiency
  • Handling customer complaints
  • Product knowledge advocacy
  • Positive attitude under pressure
  • Team player
  • Customer Service
  • Strong communication
  • Efficient work pace
  • Responsibility acceptance
  • Milk steaming and frothing
  • Beverage preparation speed
  • Fruit smoothie preparation
  • Reliability in peak hours
  • Adaptive communication style
  • Patience and tolerance

Languages

Albanian
Fluent

Affiliations

  • Football

Timeline

A-Levels - Economics, Law, Business BTEC, Core Maths

Cardinal Newman College
09.2024 -

Cleaner

Archipelagos
07.2023 - 09.2023

Barista, Cashier, Server

Fine Eat Kitchen
10.2022 - Current

GCSEs - Mathematics, English Literature, English Language, Business, Physics.

Hove Park School
09.2019 - 06.2024

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Sofia Zajmi