Summary
Overview
Work History
Education
Skills
References
Timeline
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TRIDHA PRAMANIK

Belfast,United Kingdom

Summary

I am a master’s student in Literary Studies at Queen's University Belfast, having graduated with a Bachelor's in English Literature in 2024. My professional experience includes roles as a Customer Assistant at a local supermarket and a Content Writer in the marketing industry. Moreover, upon moving to Belfast I have held part-time positions in Retail, which has added on and expanded my professional horizon. This combination of academic knowledge and practical experience has equipped me with strong communication and analytical skills. I am eager to further develop my professional and academic expertise.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Retail sales advisor

Robinsons Shoes
Belfast, Antrim and Newtownabbey
10.2024 - 01.2025
  • Delivered high-quality visual presentations to drive footfall and enhance customer experience
  • Promoted customer loyalty scheme at checkout.
  • Managed over 20-30 customer calls in one day, meeting customer enquiries.
  • Increased newsletter sign-ups via email receipts to build repeat customers.
  • Used Point of Sale system efficiently, speeding up transactions.

Content Writer

Localize Technologies
Kolkata
08.2022 - 08.2024
  • Developed custom content aligned with client business goals
  • Delivered customer service by addressing client feedback and ensuring content accuracy
  • Managed SEO optimization for improved visibility and search engine rankings
  • Proofread and edited content to maintain quality and consistency across platforms

Content Writer

Surabhi Creates
Kolkata
03.2022 - 06.2022
  • Developed website content tailored to client needs and target audience
  • Wrote and edited unique blogs, ensuring high-quality, engaging content
  • Managed customer queries and provided effective solutions via email and chat

Education

Master of Arts - Literary Studies

Queen's University of Belfast
Belfast, BFS
09.2024 - 01.2025

Bachelor of Arts - English Literature

Amity University
10.2021 - 06.2024

Skills

  • Customer Service
  • Stock Management
  • Shelf Stocking
  • Cashier Duties
  • MS Office
  • Content Writing
  • Data Management
  • SEO
  • Proof Reading
  • Communication Skills

References

References available upon request.

Timeline

Retail sales advisor

Robinsons Shoes
10.2024 - 01.2025

Master of Arts - Literary Studies

Queen's University of Belfast
09.2024 - 01.2025

Content Writer

Localize Technologies
08.2022 - 08.2024

Content Writer

Surabhi Creates
03.2022 - 06.2022

Bachelor of Arts - English Literature

Amity University
10.2021 - 06.2024

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TRIDHA PRAMANIK