I Demonstrate superb time management and outstanding customer service skills, with a proven track record in accurate money handling and stock replenishment. Adept at face-to-face selling and persuasive communication, with a strong background in fashion and styling expertise.
Overview
3
3
years of professional experience
Work history
Retail sales advisor
River Island
Greenhithe, Kent
11.2024 - 01.2025
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Welcomed customers and provided responsive assistance to improve store experiences.
Upsold accessories and impulse purchases to increase store profits.
Managed customer lines for minimum wait times and high satisfaction.
Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Developed rapport with customers, fostering positive shopping environment.
Front of House Team Member
marugame udon
charing cross
02.2023 - 07.2023
Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
Elevated guest experiences by delivering tailored, personalised customer service.
Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Cleared tables to remove dirty utensils and leftover food items.
Cafe Member
cafe works
Walthamstow, Waltham Forest
09.2022 - 02.2023
Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
Warmly greeted and served customers, promptly processing payments to minimise wait times.
Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
Demonstrated proper food handling and safety standards.
Completed opening and closing checklists to create welcoming store environment.
Maintained food safety by checking temperatures and storing ingredients correctly.
Receptionist
kiddies arena
deptford , London
08.2021 - 12.2021
Answered and helped resolve enquiries from clients, vendors and general public.
Embodied company values through friendly and reliable customer service.
Upheld confidentiality with sensitive information handling procedures.
Processed mail, email and phone enquiries, minimising correspondence backlogs.
Professionally greeted clients and delivered friendly, knowledgeable assistance.
Accepted dictation from staff and created professional documents from provided information.
Managed office calendar, set new appointments and assisted with arrangements.