Tracy Diane Owen

• Maintained current knowledge of latest podiatry treatments, enhancing service quality for patients.
• Managed, reviewed, and safely distributed prescriptions within the care environment.
• Ensured the right resident received the correct dosage at the exact time required.
• Administered oral tablets, liquids, topical creams, and inhalers.
• Accurately logged administration or refusals on Medication Administration Record sheets.
• Ordered repeat prescriptions, audited stock levels, and disposed of expired items safely.
• Liaised with GPs, community pharmacies, and district nurses regarding resident health changes.
• Supervised lower-level care assistants and coordinated general daily care routines.
• Engaged in professional development activities, ensuring application of latest practices in podiatry care.
• Offered home visits to elderly or disabled patients increasing their access to essential podiatry services.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Performed daily administrative tasks with precision, supporting efficient clinical operations.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Applied positive customer service approach to increase satisfaction levels.

Carer/Medication Technician

• Managed, reviewed, and safely distributed prescriptions within the care environment.
• Ensured the right resident received the correct dosage at the exact time required.
• Administered oral tablets, liquids, topical creams, and inhalers.
• Accurately logged administration or refusals on Medication Administration Record sheets.
• Ordered repeat prescriptions, audited stock levels, and disposed of expired items safely.
• Liaised with GPs, community pharmacies, and district nurses regarding resident health changes.

Podiatry

• Maintained current knowledge of latest podiatry treatments, enhancing service quality for patients.
• Engaged in professional development activities, ensuring application of latest practices in podiatry care.
• Offered home visits to elderly or disabled patients increasing their access to essential podiatry services.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Performed daily administrative tasks with precision, supporting efficient clinical operations.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Applied positive customer service approach to increase satisfaction levels.

• Coordinated client appointments for timely healthcare access.
• Conducted household tasks for a clean and comfortable environment.
• Managed medication administration, ensuring safety and accuracy.
• Supported families in understanding care plans, facilitating open communication.
• Developed positive relationships with clients through compassionate interaction.
• Promoted hygiene standards through assisting with personal care tasks such as bathing and dressing.
• Encouraged dietary improvements by preparing balanced meals.
• Recorded observations accurately, maintaining confidential client records.
• Responded effectively to emergency situations, prioritising client safety.
• Provided high-quality personal care to elderly clients, promoting their dignity and independence.
• Collaborated with multi-disciplinary team for comprehensive care delivery.
• Assisted with daily living activities for improved quality of life.
• Assessed client needs to deliver personalised care services.

• Developed comprehensive marketing plans, enhancing brand visibility.
• Led a team of sales and marketing professionals to achieve business targets.
• Oversaw daily operations of the sales department, promoting efficiency.
• Coordinated cross-departmental communications to streamline operations.
• Drove sales growth with innovative promotional activities.
• Negotiated high-value contracts to secure profitable deals.
• Implemented effective sales tactics, ensuring steady revenue flow.
• Devised pricing strategies which boosted profitability without sacrificing quality.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Applied positive customer service approach to increase satisfaction levels.