Prevented resource gaps by participating in out-of-hours support rota.
Created a safe environment for staff and service users, ensuring compliance with infection prevention policies across all tasks.
Optimised service user outcomes by creating and implementing effective Service Improvement Plans (SIP).
Constantly met care quality goals, ensuring optimal staffing levels and skill mix were achieved through effective rota management.
Health and Safety Advisor
Our Place Group
Worcester, Worcestershire
09.2020 - 08.2022
Developed and implemented [Type] policies, ensuring relevant [Type] procedures are enforced and complied with.
Presented health and safety induction meetings for new starters, contractors and stakeholders, ensuring relevant documentation completion.
Inspected [Type] for potential hazards, identifying and assessing risk and providing suitable solutions.
Ensured consistent company compliance with [Type] regulations in line with [Type] legislation, training staff accordingly.
Care Manager
Our Place Group
Worcester, Worcestershire
08.2015 - 08.2020
Maintained financial effectiveness of service, ensuring staff costs were within commissioned hours budget.
Optimised service user outcomes by creating and implementing effective Service Improvement Plans (SIP).
Raised awareness of service by liaising and maintaining partnerships with local community organisations.
Guaranteed high standard of quality, maintaining “good” rating in KLOE audits for [Number] consecutive years.
Senior Team Leader
Our Place Group
Worcester, Worcestershire
08.2012 - 08.2015
Set clear team goals and delegated tasks and set deadlines.
Managed inventories and stock, including kept detailed records of inventory use and sales.
Discovered training needs and provided coaching.
Developed strategies to promote team member adherence to company regulations and performance goals.
Teaching Assistant in Special Educational Needs
Our Place Group
Worcester, Worcestershire
09.2010 - 08.2012
Identified signs of distress in students, resolving behavioural and emotional issues.
Prepared additional learning resources and aids to promote inclusivity in learning.
Assisted students to reach social development milestones.
Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
Teaching Assistant in Special Educational Needs
Senad Group
Bromyard, Herefordshire
09.2003 - 07.2010
Identified signs of distress in students, resolving behavioural and emotional issues.
Prepared additional learning resources and aids to promote inclusivity in learning.
Assisted students to reach social development milestones.
Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
Teaching Assistant in Special Educational Needs
Senad Group
Bromyard, Herefordshire
09.1994 - 01.2000
Identified signs of distress in students, resolving behavioural and emotional issues.
Prepared additional learning resources and aids to promote inclusivity in learning.
Assisted students to reach social development milestones.
Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
Police Officer
West Mercia Police Authority
Bridgnorth, Shropshire
09.1982 - 04.1990
Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
Produced comprehensive crime reports with meticulous attention to detail.
Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
Police Cadet
West Mercia Police Authority
Worcester, Worcestershire
09.1980 - 02.1982
Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
Protected life and property by enforcing UK laws and regulations.