Tracey Ireland
Cardiff,Cardiff
Summary
Energetic Delivery Driver focused on maintaining accurate delivery records, recording tracking information and completing driver log and vehicle performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance.
Personable Hairdresser with distinguished ability to build salon reputation through personalised care and service. Skilled at building and maintaining loyal, profitable customer relationships. Exceptionally knowledgeable in colouring hair and cutting techniques.
I now seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Euro Car Parts Delivery Driver
Euro Car Parts
Cardiff, Cardiff
02.2022 - Current
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
Salon manager
Solo Hair - Barber - Beauty
Cardiff, Cardiff
05.2014 - 05.2023
- Met with customers to discuss upcoming events and style requirements.
- Directed marketing initiatives to increase business directives.
- Registered and updated client information on database to maintain complete records.
- Prepared equipment and materials to teach sessions for beautician trainees.
- Facilitated payroll tasks to provide salaries to staff.
- Coordinated with maintenance to repair or replace beauty equipment.
- Maintained general appointment calendar and set shift schedules to maintain full staff.
- Recruited, trained and supervised employees to perform best practices in salon management.
Education
NVQ Level 2 - Beauty Therapy
Coleg y Cymoedd
Nantgarw 09.2013 - 07.2014
NVQ Level 3 - Hairdressing
Coleg y Cymoedd
Nantgarw 09.2012 - 08.2013
GCSEs - Maths, English, Science, Business Studies, Office Studies, Religious Education, French, German
Whitchurch High School
Cardiff 09.1987 - 06.1989
Skills
- GPS and navigation apps
- Full UK driving licence
- Heavy hauling
- Manual handling
- Safety conscious
- Strategic navigating
- Excellent sense of direction
- Vehicle loading and unloading
- Vehicle fuelling
- Mileage log maintenance
- Vehicle inspections
- Map reading and navigation skills
- Commercial driving
- Responsible driver
- Punctual and reliable
- Financial management
- Policy development
- Project budgeting
- Financial leadership
- Operations oversight
- Business administration
- Safety compliance
- Logging paperwork
- Commercial delivering
- Multi-drop deliveries
- Courteous and polite demeanour
- Manual transmission driving
- Commercial awareness
- Customer rapport
- Revenue growth
Languages
French
Intermediate
German
Beginner
Timeline
Euro Car Parts Delivery Driver
Euro Car Parts
02.2022 - Current
Salon manager
Solo Hair - Barber - Beauty
05.2014 - 05.2023
NVQ Level 2 - Beauty Therapy
Coleg y Cymoedd
09.2013 - 07.2014
NVQ Level 3 - Hairdressing
Coleg y Cymoedd
09.2012 - 08.2013
GCSEs - Maths, English, Science, Business Studies, Office Studies, Religious Education, French, German
Whitchurch High School
09.1987 - 06.1989
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