Andrew Broxholme
Doncaster,South Ayrshire
Summary
Dedicated individual successfully working in deadline-orientated settings. Experienced in fulfilling job tasks quickly and effectively.
Hard-working person with several years of experience in multiple positions.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Industrious and enthusiastic individual proven to consistently meet productivity, business and customer service objectives. Skilfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximise results.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing and market positioning, along with customer interaction throughout the UK
Overview
12
12
years of professional experience
11
11
years of post-secondary education
Work history
Delivery Car Driver
BCA Logistics Ltd
Doncaster, South Yorkshire
2023.03 - Current
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
Manager
Snackstop Food Group
Doncaster, South Yorkshire
2021.01 - 2023.03
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Managed deliveries of food products to multiple commercial and domestic sites.
Director
Xorba Services Limited
Doncaster, South Yorkshire
2018.10 - 2021.12
- Created clear company mission and vision statements, improving staff focus and motivation.
- Negotiated with suppliers to reduce costs and achieve stable supply chains.
- Built and maintained positive relationships with employees, enhancing staff retention figures.
- Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
- Led and managed projects to support logistics efforts and plans.
- Adjusted pick-up and delivery schedules with changing consignment volumes.
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
- Closed complex, lucrative deals with new customers.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Secured new commercial opportunities by strengthening sales pipeline with senior business teams.
Manager
Infinity Contract Services
Bradford, West Yorkshire
2014.04 - 2018.10
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Delivered customer orders within target timeframes.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Conducted audits and risk assessments to achieve regulatory compliance.
General Manager
The Cleaning & Maintenance Company Ltd
Nottingham, Nottinghamshire
2012.03 - 2014.08
- Tracked KPIs to drive profitability and target delivery.
- Delivered business strategy to drive revenue and operational efficiencies.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Managed high-performing teams to deliver quality customer service and stable profits.
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
- Closed complex, lucrative deals with new customers.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Opened new accounts to augment existing customer base to meet growth targets.
Education
Bachelor of Science - Geology & Environmental Science
University of Derby
Derby 1998.09 - 1999.08
A-Levels - Geology
Danum School
Doncaster 1996.09 - 1998.08
A-Levels - Biology
Danum School
Doncaster 1996.09 - 1998.08
A-Levels - Chemistry
Danum School
Doncaster 1996.09 - 1998.08
GCSEs - General
Hungerhill School
Doncaster 1992.09 - 1996.08
Skills
- Vehicle maintenance
- GPS and navigation apps
- Highway Code knowledge
- Logistics knowledge
- Excellent sense of direction
- ETA calculating
- Punctual and reliable
- Advanced planning
- Full UK driving licence
- Food storage
Timeline
Delivery Car Driver
BCA Logistics Ltd
2023.03 - Current
Manager
Snackstop Food Group
2021.01 - 2023.03
Director
Xorba Services Limited
2018.10 - 2021.12
Manager
Infinity Contract Services
2014.04 - 2018.10
General Manager
The Cleaning & Maintenance Company Ltd
2012.03 - 2014.08
Bachelor of Science - Geology & Environmental Science
University of Derby
1998.09 - 1999.08
A-Levels - Geology
Danum School
1996.09 - 1998.08
A-Levels - Biology
Danum School
1996.09 - 1998.08
A-Levels - Chemistry
Danum School
1996.09 - 1998.08
GCSEs - General
Hungerhill School
1992.09 - 1996.08