Summary
Overview
Work History
Education
Skills
Certification
Custom
Work Availability
Timeline
TruckDriver
Edward Lawlor

Edward Lawlor

Newry,Down

Summary

Experienced food industry professional with over 35 years in baking and culinary arts. Demonstrates strong leadership in staff training and team management, alongside expertise in customer service and communication. Skilled in commercial driving, quality assurance, and navigating delivery operations. Implements efficient processes to enhance operational effectiveness while ensuring timely and safe deliveries.

Overview

1
1
Certification
43
43
years of professional experience

Work History

Delivery Driver

Flyboy pizza and wings
Newry, Down
09.2025 - Current
  • Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
  • Handled merchandise with care, ensuring safe delivery and enhancing customer satisfaction.
  • Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.
  • Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
  • Utilised GPS and route planning software to optimise delivery routes, reducing fuel consumption and delivery times.
  • Mapped out driving routes ahead of time to determine fastest route.
  • Achieved on-time deliveries consistently, supporting operational efficiency and meeting schedule demands.
  • Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
  • Navigated through diverse weather conditions and traffic situations, ensuring timely and safe delivery of items.
  • Provided exceptional customer service, addressing queries and concerns with professionalism and patience.
  • Stayed vigilant and within safe driving practices when operating vehicles.
  • Conducted daily vehicle checks to adhere to safety and maintenance standards, reporting any issues promptly.
  • Adhered to traffic laws and regulations, maintaining a clean driving record throughout employment.
  • Resolved customer complaints and adjusted orders to satisfaction post-delivery.
  • Kept vehicle interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
  • Completed daily food deliveries without error or delay.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Conducted regular vehicle inspections and performance tests to keep vehicle in safe and operational condition.
  • Handled cash transactions upon delivery, ensuring accuracy and accountability in financial dealings., ensuring accurate transaction.
  • Utilised customer feedback to enhance service levels and streamline delivery processes.
  • Offered recommendations to management on route improvements and customer service enhancements.

Proprietor

Fast Eddie’s Irish American Take Away
Newry, Newry Mourne and Down
06.2019 - 02.2024
  • Directed financial transactions to secure profitability..
  • Monitored market trends regularly, staying ahead of competition.
  • Created work schedules to optimise resource allocation.
  • Established professional working environment via strict adherence to company policies.
  • Maintained stock levels with regular inventory checks.
  • Coordinated daily operations for smoother functionality.
  • Dealt with client complaints swiftly, maintaining positive reputation.
  • Managed customer needs and expectations, communicating and maintaining relationships in person and through other mediums.
  • Liaised with suppliers to build and maintain excellent working relationships.
  • Implemented employee recognition programmes to boost morale and retention.
  • Recruited successful long-term employees through rigorous hiring procedures.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Directed a diverse team of staff to enhance productivity.
  • Provided comprehensive training to new employees to ensure industry compliance.
  • Managed employee training programmes for enhanced productivity.
  • Introduced efficient systems to streamline administrative tasks.
  • Formulated business strategies to drive performance improvements.
  • Improved invoices and billing processes for better financial management.

Proprietor

Hot Spot
Denmark, Denmark
07.1998 - 09.2011
  • Executed strategic planning initiatives aimed at securing company’s future growth.
  • Formulated business plan to enhance sustainability in competitive markets.
  • Increased brand recognition with innovative marketing campaigns.
  • Created vision for company direction, establishing clear organisational objectives.
  • Strategised long-term goals and objectives with steady focus on mission accomplishment.
  • Created and led successful business culture focused on performance.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Oversaw financial operations to maintain fiscal health.
  • Introduced cost control measures, leading to notable reductions in overheads.
  • Advanced training programmes, boosted employee skills and performance levels.
  • Assisted team by exemplifying respect and readiness to provide support..
  • Supervised a team of 23 staff members, ensuring effective collaboration and productivity.
  • Assisted team by exemplifying respect and readiness to provide support.
  • Monitored inventory to maintain adequate stock levels, preventing shortages. with regular inventory checks.

Army Soldier

Irish Army
Republic Of Ireland
01.1984 - 02.1990

Executed core soldier duties to ensure operational readiness and mission success

  • Followed directions and commands from senior officers without hesitation or refusal.
  • Used firearms and other types of weapons with matching ammunition while complying with legal requirements.
  • Remained clear-headed in rapidly changing situations for high-quality decision making.

Education

GCSEs - English and math

Dundalk institute of technology
Dundalk Co Louth
08-1984

Skills

  • Delivery driving
  • Van driver
  • Multi-drop delivery
  • Route optimisation
  • Logistics coordination
  • Heavy lifting
  • Driving, 10 years
  • Effective communication
  • Customer service
  • Professional phone skills
  • Sales
  • Upselling
  • Organisational ability
  • Proficient time management
  • Numeracy
  • Culinary expertise
  • Food sector expertise
  • Hospitality management
  • Commercial cleaning
  • Cleaning
  • Hand tools
  • Power tools
  • Quality control
  • Merchandising
  • Leadership skills
  • Team leadership
  • Supervision skills
  • Staff development
  • Management skills
  • Time optimisation
  • Delegation expertise
  • Business insight
  • Proficient time management
  • Business insight
  • Food hygiene standards
  • Staff appraisals
  • Themed food events
  • Employee hiring
  • Team relationship building
  • New menu development
  • Performance monitoring
  • Budget planning and forecasting
  • Responsible driver
  • Multi-Drop delivery experience
  • Safe driving practices
  • Professionalism
  • Mobile apps navigation
  • Multitasking
  • Attention to Detail
  • GPS and navigation apps
  • Vehicle maintenance and cleanliness
  • Local area knowledge
  • Journey planning
  • Mobile delivery apps
  • Route planning
  • ETA calculating
  • Safety compliance
  • Food storage
  • Punctual and reliable
  • Courteous and polite demeanour

Certification

received a Certificate of Accommodation from Cobra Security, I received this award for my a astuteness and success rate of catching undesirables (shoplifters) in any location I was Cobra Security placed me.

Custom

I was a member of the Irish army, rank: private 

Start date: 1984 

End date: 1990

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Driver

Flyboy pizza and wings
09.2025 - Current

Proprietor

Fast Eddie’s Irish American Take Away
06.2019 - 02.2024

Proprietor

Hot Spot
07.1998 - 09.2011

Army Soldier

Irish Army
01.1984 - 02.1990

GCSEs - English and math

Dundalk institute of technology
Edward Lawlor