Tracey Andrews

• Managed cash register operations, ensuring accuracy in all transactions.
• Collaborated with management on shop floor layouts and visual merchandising to enhance customer engagement.
• Maintained clean, appealing shop environment for a comfortable shopping experience.
• Greeted every customer warmly, promoting a friendly atmosphere.
• Operated cash registers with accuracy and processed cash and card transactions.
• Volunteered for additional shifts and maintained flexibility to support store objectives.

• Responded promptly to emergency situations, ensuring safety of all residents.
• Aided in mobility exercises which resulted in improved physical strength among elderly residents.
• Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
• Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
• Monitored client health conditions and reported immediate issues to manager.
• Created nutritious meal plans for residents with additional mealtime planning, feeding and support.
• Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
• Worked professionally with caregiving teams and hospital departments to maintain continuity of care.

• Liaised with external agencies to arrange necessary resources for clients' welfare.
• Advocated on behalf of clients within the healthcare system.
• Informed family members about changes in clients' condition.
• Delivered physical therapy exercises under direction of healthcare professionals.
• Recorded observations accurately, maintaining confidential client records.
• Assisted with daily living activities for improved quality of life.
• Provided high-quality personal care to elderly clients, promoting their dignity and independence.
• Encouraged dietary improvements by preparing balanced meals.
• Administered medication and kept comprehensive records.
• Cooked meals to meet diverse dietary requirements.
• Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.

• Managed cash drawer with precision to ensure accurate accounting.
• Handled customer complaints professionally, maintaining positive store reputation.
• Maintained cleanliness and order of checkout area to create a welcoming environment.
• Assisted in restocking shelves during quieter periods-increased availability of products.
• Counted money at beginning and end of each shift to maintain financial accuracy.
• Kept track of price changes, aiding in accurate scanning at the till point.
• Completed opening and closing procedures each day.
• Greeted customers entering store and responded promptly to customer needs.
• Wrapped and bagged purchases for customers to easily carry items without damage.

• Maintained clean, appealing shop environment for comfortable shopping experience.
• Facilitated smooth checkouts with efficient bagging and wrapping practices.
• Coordinated closely with management on shop floor layouts and visual merchandising.
• Assisted customers in finding desired items to enhance their shopping experience.
• Promoted sales and special promotions to increase store revenue.
• Collaborated effectively with team members during busy periods.
• Greeted every customer warmly, promoting friendly atmosphere.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Resolved customer complaints and process issues with proactive problem-solving skills.

• Maths ...B
• English...A

English Lit...B

• Geography...C
• Word processing 1....Distinction
• Word processing 2...Distinction
• P.E...Pass

• N.V.Q Level 1 Health + Social care
• N.V.Q LEVEL 3 Health + Social care