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Dedicated professional with over 10 years of experience in the Prison Service, achieving promotions to Supervising Officer and Physical Education Instructor at HMP Swansea. Skilled in leadership, incident management, and delivering high quality training and fitness instruction. Hold advanced qualifications in physical education, coaching, and first aid, with a proven ability to develop individuals and lead teams in creating safe and structured environments. Experienced in supporting individuals with physical disabilities and mental health needs.

Accomplished professional with a strong foundation in food safety, supervisory development, emergency response preparedness, and computer skills. Holds a Highfields Level 2 Award in Food Safety for Catering and has completed the Supervisory Development Program from Solomon People Solutions. Skilled in basic firefighting and emergency response, certified by IOSH. Proficient in computer skills as certified by the World Information Technology Foundation. Committed to leveraging these competencies to enhance operational efficiency and safety within the catering industry.

A dedicated fitness professional with a Level 3 Diploma in Gym Instructing & Personal Training and a Level 3 Emergency First Aid at Work certification. Demonstrates strong knowledge of health and safety standards, ensuring compliance and supporting gym operations. Skilled in team recruitment, onboarding, coaching, and development, with experience managing fitness teams to enhance personal training performance. Expertise in member experience, engagement, and retention is complemented by data awareness of joiners, usage trends, and gym performance. Proficient in group exercise delivery including HIIT, circuit training, and cycling classes. Adept at designing strength training and weight-loss programmes while maintaining a calm, professional approach in fast-paced environments. Career goals include advancing within the fitness industry to further develop leadership skills and drive member satisfaction.
Driven and resourceful individual with proven leadership skills and strong background in team management and customer service. Demonstrates exceptional organisational abilities and communication skills, ensuring smooth operations and client satisfaction. Ready to leverage expertise to enhance gym performance and member experience in the Fitness Management role.
Able to start straight away due to taking time away from employment once my secondment role at Puregym Diss ended to think about what to do next.

Experienced across professional service environments, bringing over five years of customer‑facing experience with training in barista operations, front‑of‑house work and safety protocols. A skilled and open‑minded team member with a creative perspective, strong communication abilities and a steady, reliable presence in fast‑paced situations. A background in performance supports adaptability, confidence with people of all ages and a warm, patient approach to every interaction. Hands‑on approach across restaurants, bars and events has strengthened organisational coordination, teamwork and smooth daily operations, reflecting experience in both frontline service roles and higher‑level responsibilities, with a genuine enjoyment of creating a welcoming atmosphere for customers and colleagues.

Tonicha Richardson

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Barista Supervisor

Bakery Supervisor

Bar Supervisor

Sales Assistant

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Barista Supervisor

Bakery Supervisor

Bar Supervisor

Sales Assistant

GCSEs -

A-Levels -

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