Tommy Galbally
Alton,Hampshire
Summary
Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work history
Dog walker
Rover
London
2020.05 - Current
- Established trust with dogs using patient approach, fostering strong relationships with pets under care.
- Provided comfort and reassurance to distressed or anxious animals demonstrating empathy.
- Utilised understanding of different breeds' behaviour in handling dogs, enhancing safety and enjoyment on walks.
- Built rapport with clients by meeting their individual pet care needs.
- Administered medication as required by dog owner instructions, maintaining animal's health.
- Calmed anxious pets to achieve positive grooming experiences.
Musician
XL Recordings
London
2009.04 - Current
- Collaborated with other musicians for diverse soundscapes.
- Assisted in marketing campaigns for concert promotion, increasing ticket sales.
- Negotiated contracts with recording companies ensuring fair terms for all parties involved.
- Recorded and mixed tracks for professional album release.
- Managed time effectively whilst on tour to maintain peak performance levels.
- Performed at numerous venues.
- Composed original songs for increased audience appeal.
- Taught private music lessons, inspiring next generation of musicians.
- Led band rehearsals to ensure optimal performance.
- Built positive brand by giving interviews and making radio and tv appearances.
- Penned lyrics, melodies or harmonies and created songs reflecting required emotions.
Project worker
St Mungos
London
2023.01 - 2026.01
- Conducted regular meetings for transparent and efficient team collaboration.
- Managed documentation process meticulously, ensuring accurate record-keeping.
- Provided critical support during crisis situations, helping maintain workflow continuity.
- Coordinated with team members to ensure smooth execution of tasks.
- Prepared comprehensive reports detailing project status, ensuring all stakeholders stayed informed.
- Balanced multiple projects simultaneously whilst adhering to set deadlines.
- Contributed positively towards a healthy working environment through effective conflict resolution techniques.
- Delivered high-quality output by maintaining constant focus on task at hand.
- Enabled individuals to integrate into community by providing a variety of supporting duties, including attending benefit agency appointments.
- Optimised client outcomes, using trauma-informed, holistic approaches tailored to individual needs.
- Facilitated tenancy sustainment, using knowledge of benefit system to offer effective advice and guidance.
- Ensured client confidence by promoting a service in which individuals felt safe, valued and supported.
- Maintained service satisfaction levels by establishing strong, positive relationships with individuals and their families.
- Resolved tense and difficult situations with positive outcomes, using de-escalation techniques.
- Supported individuals in building social capital by re-engaging with education, training and positive activities.
- Led a shelter of 27 individuals with complex needs, including homelessness, unemployment and addiction, to live safe, fulfilling lives.
- Carried out activities in line with work schedule.
- Utilised PPE on site to prevent accidents.
- Adhered to health and safety regulations on site at all times.
Cargo bike courier
Urb-It
London
2019.04 - 2023.06
- Delivered parcels for customer satisfaction.
- Communicated effectively with dispatch team to ensure accurate delivery details.
- Maintained professional demeanour with customers for positive company representation.
- Worked independently for long periods, demonstrating self-motivation and discipline.
- Dealt courteously with customers and public, enhancing company's reputation.
- Demonstrated exceptional navigation skills whilst cycling through busy city streets.
- Prioritised multi-tasking by managing multiple deliveries simultaneously without compromising speed or accuracy of service.
- Documented each delivery accurately, providing proof of completion when necessary.
- Maintained outstanding delivery times to keep food fresh and hot upon arrival.
- Operated hand-held devices to process, dispatch and receive orders.
- Planned most efficient route to meet daily delivery goals.
- Collaborated closely with other couriers during large-scale deliveries.
Support worker
Special People
London
2015.04 - 2020.03
- Encouraged social integration by facilitating community involvement opportunities.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Administered medication according to schedule, promoting optimal health outcomes.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Helped achieve patient independence through guided tasks and activities.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Provided companionship during outings contributing to an active social life for clients.
- Provided transportation for medical appointments, ensuring timely arrival.
- Actively listened to client concerns thus creating a comforting environment.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Helped service users to gain ability to function independently in society.
- Counselled clients through difficult times using approved and compassionate strategies.
Gardening worker
DJC Property Management
London
2016.11 - 2018.05
- Applied fertilisers, herbicides and pesticides for better plant growth.
- Implemented effective pest control to ensure plant health.
- Built fencing and pathways to enhance garden accessibility.
- Cultivated beautiful garden landscapes for customer satisfaction.
- Designed unique garden layouts, enhancing overall property value.
- Assisted in the installation of irrigation systems to improve water efficiency.
- Transplanted trees, bushes and plants for improved garden design.
- Maintained lawn areas through regular mowing, leaving neat finishes in all projects handled.
- Carried out gardening duties under guidance and supervision of Head Gardener, whilst using initiative to identify and perform tasks individually.
- Mowed, trimmed and cut growth to specifications.
Education
Bachelor of Arts - Music Technology
Buckinghamshire New University
Wycombe 2001.09 - 2004.09
GCSEs -
Beauchamps High School
Essex 1995.09 - 2000.09
Skills
- Patience and tolerance
- Food hygiene standards familiarity
- Stock inventory control
- Handling difficult customers
- Enthusiasm and positivity
- Food pairing knowledge
- Payment Processing
- Verbal communication
- Use of retail software
- Knowledge of store layout
- Pricing and tagging
- Merchandise knowledge
- Pricing gun usage
- Manual handling certification
- Stocking methods
- Alertness to shoplifting
- Basic maths proficiency
- Box lifting techniques
- Customer focus
- Adaptable to shift work
- Barcode scanning proficiency
- Punctuality and reliability
- Packaging expertise
- Order fulfilment
- Fast learner
- Dependability
- Team player
- Packing procedures
- Order quality control
Affiliations
- Music
- Dogs
- Nature
- Socialising
- Care
- Film
- Books
- Art
Languages
English
Master or proficient
C2
Timeline
Project worker
St Mungos
2023.01 - 2026.01
Dog walker
Rover
2020.05 - Current
Cargo bike courier
Urb-It
2019.04 - 2023.06
Gardening worker
DJC Property Management
2016.11 - 2018.05
Support worker
Special People
2015.04 - 2020.03
Musician
XL Recordings
2009.04 - Current
Bachelor of Arts - Music Technology
Buckinghamshire New University
2001.09 - 2004.09
GCSEs -
Beauchamps High School
1995.09 - 2000.09