Tom Nicolson
Wareham,Dorset
Summary
Highly motivated Warehouse Operative with extensive background working in calm and busy environments. Good attitude with willingness to assist team members with variety of tasks offering suggestions to improve processes and efficiency within warehouse on daily basis.
Overview
14
14
years of professional experience
Work History
Warehouse operative
Refina Ltd
Upton, Dorset, Dorset
04.2024 - 01.2025
- Sorted materials into appropriate areas for easy access and organisation.
- Inspected goods upon arrival, reported any discrepancies or damages.
- Checked invoices against delivered items to ensure accuracy in record keeping.
- Reduced damages with careful handling and storage of fragile items.
- Collaborated on stock checking routines, provided accurate inventory updates.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Coordinated with management, contributed valuable input during team meetings.
- Replenished shelves as needed, helped maintain adequate stock levels at all times.
- Packed orders for timely dispatch to customers and retail outlets.
- Managed disposal of waste materials, maintained clean working environment.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Performed tagging and labelling of warehouse inventory.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Maintained and cleaned warehouse equipment following set procedures.
Warehouse Operator
Amazon
Poole, Dorset
11.2022 - 01.2024
- Picked orders to meet productivity targets.
- Yard marshall - specifying correct lanes for drivers upon collection of packages
- Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
- Transported pallets and heavy stock using forklift equipment.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Evaluated existing practices and shared insights with management to aide in decision-making and help streamline processes.
Thatcher / Roofer
R.V Miller. ltd
Lulworth, Dorset
10.2013 - 07.2020
- Attended emergency roofing call-outs within company policy timeframe, promptly fixing issues to avoid house leaks and safety issues.
- Maintained outstanding customer satisfaction by delivering roofing projects and repairs within agreed timeframes.
- Safely used and handled tools throughout laying materials and site clearance, in compliance with National society of master thatchers regulations.
- Carefully and accurately cut roof materials, ensuring elements fit around chimneys, vents, gutters and walls.
- Monitored stock levels of, straw, water reed and fixing materials, quickly ordering low stock items.
- Replaced damaged or rotting roof components with new parts to prevent leaks.
- Affixed roofing paper to roofs in overlapping strips to form bases for other materials.
- Cleared and removed debris from roofs to place new or replacement roofing materials.
- Crafted lead or metal decorations on roofing materials, matching building outlook.
- Installed vents for building projects, facilitating airflow.
- Applied proofing materials on roofs to protect buildings from weather elements.
- Set up insulation materials underneath roofs to preserve buildings' temperatures.
- Dressed and wired roofing surfaces to complete assigned projects.
- Informed supervisors of job progress and escalated concerns or complaints for guidance or assistance.
- Repaired or replaced broken materials with quality parts for long useful life.
Waiter
Lulworth cafe & gift shop
Lulworth, Dorset
06.2011 - 09.2013
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Resolved customer complaints promptly, escalating larger operational concerns to management.
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.
- Greeted new customers, answered initial questions and took drink orders.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Retained knowledge of current menu selections for accurate, reliable customer guidance.
- Stocked and maintained silverware, linens and condiments.
- Hand-washed dishes and glassware.
- Maintained safe hygiene and food handling standards for full compliance.
- Seated guests quickly and coordinated timely service to minimise table wait times.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
- Performed additional tasks to keep dining room running smoothly.
Education
NVQ Level 1 - Catering and hospitality
Weymouth College
Weymouth, DORNVQ Level 1 - English
Weymouth College
Weymouth, DORNVQ Level E3 - Mathematics
Weymouth College
Weymouth, DORSkills
- Service Cart operating
- Inventory counting and ordering
- Delivery management
- Picking and packing
- Loading and unloading
- Inventory management
- Quality checks
- Perpetual stock checks
- Palletising
- Labelling stock
- Target-focused
- Stocktaking
- Warehouse picking
- Stock management
- Warehouse operations
Custom
- owned a driving license for 9 years
- Category B+E
Timeline
Warehouse operative
Refina Ltd
04.2024 - 01.2025
Warehouse Operator
Amazon
11.2022 - 01.2024
Thatcher / Roofer
R.V Miller. ltd
10.2013 - 07.2020
Waiter
Lulworth cafe & gift shop
06.2011 - 09.2013
NVQ Level 1 - Catering and hospitality
Weymouth College
NVQ Level 1 - English
Weymouth College
NVQ Level E3 - Mathematics
Weymouth College
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