Hi, I’m
Tolu Oni
Warrington,Cheshire
Summary
Motivated college student with a background in retailing and customer service, seeking opportunities to intelligence and meticulous attention to detail in a team-oriented environment. Proven ability to exceed customer expectations and contribute to operational efficiency. Eager to leverage academic knowledge and practical experience to make a positive impact on a dynamic team. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
4
years of professional experience
1
year of post-secondary education
Work history
McDonald'sWarrington
Customer Assistant
11.2023 - Current
Job overview
- Act as a host- being friendly, approachable, welcoming and anticipating customers needs
- Keeping the restaurant clean and ensuring that customers are satisfied with their food, and their overall experience in the restaurant is a memorable and fun one.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
jesah concept limitedNigeria
Retail Assistant
08.2020 - 08.2021
Job overview
- Assisted my mother in effectively attending to customers in her beauty store, ensuring exceptional service and satisfaction
- Actively participated in restocking shelves, maintaining inventory levels, and organizing products for optimal display
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive shopping experience for customers
- Demonstrated strong attention to detail during inventory management, restocking, and organizing merchandise displays to enhance the store's visual appeal
- Utilized effective communication skills to engage with customers, identify their needs, and recommend appropriate products, resulting in increased sales and customer satisfaction
- Collaborated with team members to meet and exceed sales targets, showcasing a proactive and cooperative approach in a fast-paced retail environment.
Education
Blacon High School, A Specialist Sports CollegeChester
GCSE or equivalent from Science
05.2022 - 06.2023
Barrow Hall CollegeWarrington
A-Levels from Science
09.2023
Skills
- Customer Service
- Retail
- Cash Handling
- Keen problem solver
- Team player
- Self-motivated
- Customer care
- Customer experience
Affiliations
- Reading
- Baking
- Cleaning/ Organising
Timeline
Customer Assistant
McDonald's
11.2023 - Current
Barrow Hall College
A-Levels from Science
09.2023
Blacon High School, A Specialist Sports College
GCSE or equivalent from Science
05.2022 - 06.2023
Retail Assistant
jesah concept limited
08.2020 - 08.2021
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